Client Engagement Specialist

2 weeks ago


Morton, Mississippi, United States H&R Block Full time

About the Role

We are seeking a seasoned Client Service Professional/Receptionist to join our team at H&R Block. This role offers an exciting opportunity to deliver exceptional client experiences and drive business growth.

Key Responsibilities

  • Provide personalized phone greetings and match clients with suitable tax professionals.
  • Schedule clients according to their preferences and ensure all client needs are met during service delivery.
  • Maintain office cleanliness and organization of resources with team members.
  • Assist with other tasks as needed.

About You

  • 2+ years of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proficiency in Microsoft Office.

About the Compensation

The estimated annual salary for this position is $40,000 - $55,000, based on experience and qualifications.

About Our Culture

H&R Block values diversity and inclusion, offering a supportive and inclusive work environment.

What We Offer

  • Comprehensive benefits package, including medical coverage and retirement savings plan.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.


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