Member Service Representative/Personal Banker
6 days ago
**Unlock Your Potential at Jovia Financial**
We are a dynamic, fast-growing credit union that combines service and value with the convenience of modern technologies. Our friendly and energetic spirit makes it easy to do business with us. At Jovia, our culture of fun, fulfillment, advancement, and development awaits - come see for yourself.
**What We Offer:**
- Competitive compensation with paid training
- Open communication and a positive staff
- Managers who value employee input
- A friendly, inviting work environment
- Leaders who are involved, transparent, and coach you
- Professional development and a perfect atmosphere for learning
- Fun social activities to nurture creativity and teamwork
- Business casual dress with an annual corporate gear allowance
- Great benefits, including Med/Dent/401K/pension, tuition reimbursement, and more (Full Time employees)
- School Loan Repayment & Gym Reimbursement (Full Time employees)
**What You Will Be Doing:**
- Directly dealing with members and potential members
- Supporting and promoting a successful service/sales culture by identifying member needs and cross-selling products
- Efficiently and accurately processing transactions (loan payments, transfers of funds)
- Researching and resolving member concerns
- Sufficiently and accurately recording information
- Efficiently utilizing software systems to perform member transactions
- Engaging with members to obtain information and explain available services to meet their financial needs
**What We Need from You:**
- Bachelor's degree or minimum of 18 months of relevant experience in the financial industry or customer service
- Previous banking or financial services experience
- Desire to provide outstanding member service
- Ability to discuss products and services
- Professional appearance coupled with an enthusiastic, assertive personality
- Self-motivated
- Strong computer skills
- Excellent communication skills
- Thorough knowledge of negotiable instruments
- Dependable (arrive to work on time as scheduled)
**Join Our Team at Jovia Financial**
We celebrate innovation, diversity, teamwork, excellence, and integrity. We are an equal opportunity employer and offer competitive compensation and benefits packages to recruit, retain, and reward top talent. We would like to be your partner in success and happiness
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Hempstead, New York, United States Jovia Financial Full timeUnlock Your Potential with Jovia FinancialWe are a dynamic and growing not-for-profit organization that values innovation, diversity, teamwork, excellence, and integrity. As a Member Service Representative/Personal Banker, you will play a vital role in helping our members achieve their financial goals and dreams.What You Will Do:Provide exceptional member...
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Hempstead, New York, United States Jovia Financial Full time**Unlock Your Potential with Jovia Financial**Join our dynamic team as a Member Service Representative/Personal Banker and take the first step towards a rewarding career in finance.**About the Role**We are seeking a highly motivated and customer-focused individual to provide exceptional service to our members. As a Member Service Representative/Personal...
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