Customer Service Ambassador

3 weeks ago


Frederick, Maryland, United States Kathy Schultze - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities
  • Provide personalized service to clients, addressing their inquiries and concerns in a timely and professional manner.
  • Collaborate with our team to identify and resolve client issues, ensuring a positive experience for all.
  • Support our community outreach initiatives, building relationships with local businesses and organizations to promote our services.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven customer service experience, with a focus on problem-solving and conflict resolution.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including health insurance, retirement plans, and paid time off.
  • The chance to make a real difference in our community, through our outreach initiatives and community partnerships.


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