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Insurance Customer Support Specialist
2 months ago
Position Summary:
Are you passionate about helping others and delivering exceptional service? If so, a role as a team member for Mike Ingham - State Farm Agent could be the perfect fit for you. Our agents focus on providing a range of insurance and financial products tailored to meet client needs.
Key Responsibilities:
- Deliver courteous and prompt customer service, responding to inquiries regarding insurance products, policy specifics, claims, and billing matters.
- Assist clients in navigating their insurance options with a customized approach.
- Generate potential leads, schedule consultations, comprehend client needs, and advocate for appropriate products and services.
Benefits of Working as an Agent Team Member:
Base Salary: $55,000
Estimated Commission: $5,000+
Opportunities for career advancement
Employee Benefits Include:
- Health Insurance
- Vision and Dental Plans
- Life Insurance Coverage
- Disability Insurance
- Retirement Savings Plan (401k)
- Tuition Assistance
- Paid Leave
- Corporate Vehicle Options
- Signing Incentives
Qualifications:
Ability to resolve intricate customer issues
Excellent written, verbal, and listening skills
Dedication to completing tasks accurately and on time
Customer-oriented attitude
Ability to work collaboratively in a team environment
Strong multitasking capabilities
Essential Property and Casualty license (can be obtained)
Mandatory Life and Health license (can be obtained)
**Bilingual proficiency in English and Spanish is required for this position**
If you are motivated to succeed and see yourself thriving in this role, we encourage you to consider this opportunity. Further details regarding the next steps in the hiring process will be provided.
This position is associated with an independent State Farm agent, not directly with State Farm Insurance Companies. Candidates employed by State Farm agents must meet any necessary licensing requirements and training. State Farm agents operate as independent business owners responsible for their employees. Staff hired by State Farm agents are not considered employees of State Farm.