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Product Sales Team Lead

2 months ago

Paoli, United States Vail Resorts Full time
Job Overview

As a Product Sales Team Lead at Vail Resorts, you will play a crucial role in creating an exceptional experience for our guests. You will be responsible for facilitating the sale of tickets to our resort services, including lift passes, lessons, childcare, and more.

Key Responsibilities
  • Maintain up-to-date knowledge on resort products, policies, and operations, coordinating with other departments as necessary.
  • Lead daily operations of product sales, including opening and closing procedures, scheduling, and sale supervision.
  • Assist with hiring, support, and training of product sales team members in daily operations.
  • Monitor and document teammate performance and behavior to provide meaningful feedback and direction.
  • Receive and assess guest questions, comments, and complaints, providing timely resolutions.
  • Monitor and maintain sales facilities, equipment, and inventory.
Requirements
  • High School Diploma or GED Equivalent.
  • 2+ years' experience in customer service or ticket sales required.
  • Flexibility to work both inside and outside with exposure to the elements.
  • Must be able to communicate fluently in English.
  • Ability to work a flexible schedule, including nights, holidays, and weekends.
  • Ability to stand or sit for extended periods of time.
  • Ability to lift up to 25lbs.
Benefits

Vail Resorts offers a competitive compensation package, including a pay range of $25.99 per hour. Additionally, you will have access to employee benefits, including free passes, employee discounts, and a 401(k) retirement plan.