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Senior Audio Visual Specialist
2 months ago
We are seeking a highly skilled Senior Audio Visual Technician to join our team at Align Communications. As a Senior AV Technician, you will be responsible for overseeing and coordinating AV installations, configuring and programming AV equipment, and providing quality control for AV installations.
Key Responsibilities:- Provide onsite installation and support for Audiovisual systems, conference rooms facilities, and collaboration tools
- Manage installation projects, perform troubleshooting, coordinate tasks for AV installers, and quality control of installed AV equipment
- Work with AV Design Consultants to assist with system design, estimating, and BOM
- Work with Senior Project Managers on audio visual (AV) projects, including helping with all phases of design and coordination from budgets, conceptual/schematic design through construction documents
- Configure digital signal processors, A/V switchers, and other devices
- Customize systems to our end-user's requirements
- Identify software/hardware issues and troubleshoot them
- Provide support for existing systems
- Receive training and have the opportunity to develop project management and technical skills to become an AV Design Consultant or a Workplace Technology Project Manager
- Bachelor's degree in an IT-related field and 4 to 7 years of corporate AV or conferencing solutions experience
- A background in AV design and/or integration, including a very good working knowledge of corporate AV conference room systems
- Able to run AV installations, including advanced troubleshooting, coordinating project tasks, supervising AV installers on projects, and performing quality control
- Understand AV system functionality and installation processes and techniques
- Understand technical and construction documents
- Candidate must have some programming experience, including the ability to do basic coding and testing, and able to install new AV software and update existing
- Solid experience with Cisco VC Codecs and WebEx conference
- Strong knowledge of Crestron, Extron, Shure, and various other AV manufacturers
- Ability to troubleshoot AV issues, know when to escalate to vendor
- Strong organizational and coordination skills
- Relevant Polycom, Cisco, or Crestron experience would be a plus
- CTS (Certified Technology Specialist), CTS-D, or CTS-I certification is preferred, but any Infocomm/Avixa certification would be beneficial
- Ideal candidates will have experience within an AV Integration or Consulting firm, but this is not required
- Strong background in the solutions and technologies associated with enterprise video services, including but not limited to video conferencing technologies, virtual meeting room designs, infrastructure components
- Basic understanding of IP networking associated with the underlying transport technology for UC and Video - TCP/IP Routing and Switching, voice and video protocols
- AMX Certified Programmer would be a plus
- Extron Authorized Programmer would be a plus
- Extron Control Specialist would be a plus
- Crestron Masters Certified Programmer would be a plus
Align Communications is a premier global provider of technology infrastructure solutions. We specialize in designing and deploying technology infrastructure solutions from the desktop to the data center, as well as providing managed IT services for clients. Our professional services team, which includes Workplace Technology, Data Center Solutions, and Migrations & Cloud, provide strategic consulting, design, project management, engineering, implementation, and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner. Our client-centric approach and passion for driving IT innovation have enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs. Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries, including financial services, life sciences, retail, technology, media, and telecommunications.
