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Consumer Compliance Manager

2 months ago

Tampa, Florida, United States Amerantbank Full time
Job Summary

Amerantbank is seeking a highly skilled Compliance Officer to join our team. As a Compliance Officer, you will be responsible for planning, executing, and managing consumer, Bank Secrecy Act (BSA), and Office of Foreign Assets Control (OFAC) compliance for Amerant Mortgage.

Key Responsibilities
  • Compliance Support: Provide day-to-day compliance support to lending product and operational groups focused on marketing, applications, underwriting, and originations.
  • Compliance Research: Research, communicate, and test compliance, BSA, & OFAC requirements for new or modified products or services.
  • Change Management: Build and manage change management programs, including product/system changes and regulatory changes.
  • Monitoring and Testing: Oversee and/or conduct ongoing monitoring and testing related to mortgage lending, BSA, & OFAC compliance.
  • Marketing Material Review: Review marketing materials such as prescreen direct mail, social media ads, television ads, radio ads, search engine marketing ads, disclosures, brochures, and forms to ensure compliance with applicable laws and regulations, including Fair Lending and UDAAP concerns.
  • Corrective Action: Drive corrective action process, including collaborating across business units to resolve and document issues.
  • Compliance Training: Administer compliance, BSA & OFAC training program for all employees, and deliver training to applicable departments as necessary.
  • Policies and Procedures: Maintain existing policies and procedures and draft new policies and procedures as necessary.
  • Regulatory Examinations: Provide support for regulatory examinations, external audits, and third-party diligence requests.
  • Cross-Functional Collaboration: Work cross-functionally to gain a deeper understanding of other teams' processes and the impact of policy on their businesses.
  • Key Risk Indicator Metrics: Establish Key Risk Indicator Metrics to track and report.
  • Culture of Compliance: Work with Sales and Executive leadership creating a culture of compliance and operational excellence.
  • Staff Training: Ensure all staff is trained and operating within all regulatory and organizational policies and procedures.
Requirements
  • Experience: 5 or more years of experience in an equivalent role with residential compliance experience, in regulatory compliance at a bank, mortgage lending company or government agency.
  • Education: Bachelor's degree (required) or similar degree in related fields (preferred).
  • Technical Skills: Highly Organized, Detail Oriented, Process Driven. Proficient with MS Applications. Mortgage or related banking industry experience is required.
  • Project Management: Strong project-management skills, with a proven ability to coordinate across departments and functions.
  • Procedure Drafting: Proven ability to draft procedures and evaluate internal controls.
  • Work Ethic: Strong work ethic and hands-on approach.
  • Issue Resolution: Ability to address challenging issues while remaining objective and independent.
  • Compliance Knowledge: Demonstrated knowledge and application of consumer protection laws and regulations such as BSA, OFAC, TILA/Regulation Z, ECOA/Regulation B, FCRA, FACTA, FDCPA, SCRA, BSA/AML, EFTA, UDAAP, and GLBA – HMDA a plus.
  • Compliance Monitoring: Experience conducting compliance monitoring and testing.
  • Project Completion: Proven ability to take a project from start to finish.
  • Multi-Tasking: Ability to handle several projects at once while staying organized, detail-oriented and diligent.
  • Communication: Strong communication skills – the ability to articulate verbally and in writing, plans, processes, policies, and issues to stakeholders.
  • Certifications: Professional certifications such as Certified Regulatory Compliance Manager (CRCM) a plus.
  • Prioritization: Ability to manage multiple priorities and meet deadlines.