Assistant Manager

4 days ago


Black River Falls, Wisconsin, United States Boss Truck Shops, Inc. Full time

Job Summary:

The Assistant Manager is responsible for overseeing the daily operations of the shop, ensuring a safe and efficient work environment, and providing guidance to technicians and service advisors. This role requires strong leadership and communication skills, as well as the ability to maintain a high level of customer satisfaction.

Key Responsibilities:

  • Supervise and coordinate the activities of technicians and service advisors
  • Ensure compliance with company policies and procedures
  • Monitor and maintain shop inventory and supplies
  • Provide coaching and training to employees to improve performance and productivity
  • Resolve customer complaints and concerns in a professional and timely manner

Requirements:

  • Associate's degree or equivalent experience
  • 2-4 years of experience in a leadership or supervisory role
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and knowledge of shop management software

Working Conditions:

The Assistant Manager will work in a fast-paced shop environment, with frequent exposure to noise, dust, and other hazards. The ability to lift up to 75 pounds and stand for long periods is required.


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