Customer Relationship Specialist

3 weeks ago


Trenton, New Jersey, United States Corporation Service Company Full time
About the Job
Corporation Service Company (CSC) is seeking a highly skilled Customer Relationship Specialist to join our National Corporate Transactions team in Ewing, NJ. As a key member of our team, you will play a crucial role in delivering exceptional client service and support.

About the Role
As a Customer Relationship Specialist, you will be responsible for building and maintaining strong relationships with our clients, providing timely and effective solutions to their inquiries and concerns. You will work closely with our internal teams to ensure seamless communication and collaboration. Your attention to detail and organizational skills will be essential in managing multiple client portfolios and meeting deadlines.

Key Responsibilities
* Build and maintain relationships with clients through regular communication and proactive outreach* Provide timely and effective solutions to client inquiries and concerns* Collaborate with internal teams to ensure seamless communication and collaboration* Manage multiple client portfolios and meet deadlines* Maintain accurate records and reports

Requirements
* At least 5 years of experience in a business-to-business customer service or administrative capacity* Strong research skills and ability to analyze complex information* Excellent communication and interpersonal skills* Ability to work in a fast-paced environment and prioritize tasks effectively* Proficiency in MS Office, Word, Excel, and other relevant software* Salesforce experience is a plus* Must be eligible to work without sponsorship* Time on-site or time zone may be necessary based on business need* Estimated salary: $60,000 - $80,000 per year

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