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Hospitality Host

2 months ago

Maryland Heights Missouri, United States Hollywood Casino St. Louis Full time
Job Summary

We are seeking a highly skilled and customer-focused Restaurant Host/Cashier to join our team at Hollywood Casino St. Louis. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience for our guests, and maintaining a clean and organized working environment.

Key Responsibilities
  • Customer Service: Provide fast, friendly, and professional service to restaurant guests and staff, ensuring a positive dining experience.
  • Seating and Reservation Management: Seat guests in the restaurant according to specified rotation requirements and maintain accurate seating and reservation documentation.
  • Table Management: Monitor the restaurant for table availability and ensure that guests are seated promptly.
  • Cashiering and Point of Sale: Operate the point of sale system accurately and efficiently, handling cash and credit transactions with precision.
  • Team Collaboration: Assist wait staff and bus persons in their duties, ensuring a smooth and efficient service.
  • Closing Duties: Complete all assigned closing duties at the end of each shift, including cleaning and sanitizing the dining area.
Requirements
  • Age: Must be at least 18 years of age.
  • Education: High School Diploma or equivalent required.
  • Experience: Previous customer service experience in a high-volume operation preferred.
  • Language: Read, write, speak, and understand English fluently.
  • Skills: Excellent customer service and communication skills, with the ability to work in a fast-paced environment.
  • Availability: Must be available to work a variety of shifts, including nights, weekends, and holidays.
What We Offer
  • Competitive Pay: Up to $20 per hour.
  • Benefits: Medical, dental, and vision benefits, as well as a 401(k) program.
  • Opportunities for Advancement: Career growth and development opportunities within the company.