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Digital Fraud Policy Manager
1 month ago
At Bank of America, we are committed to helping our customers achieve their financial goals while maintaining the highest standards of security and integrity. As a Digital Fraud Policy Manager, you will play a critical role in developing and implementing strategies to prevent and detect fraud in our digital channels.
Key Responsibilities:- Develop and maintain a comprehensive understanding of fraud trends and patterns in the digital space
- Collaborate with cross-functional teams to design and implement effective fraud prevention and detection strategies
- Monitor and analyze fraud metrics to identify areas for improvement and optimize our fraud prevention and detection capabilities
- Provide expert guidance and support to our customers and employees on fraud prevention and detection best practices
- Stay up-to-date with emerging fraud trends and technologies to ensure our strategies remain effective and relevant
- 8+ years of experience in risk management, fraud prevention, or a related field
- Proven track record of developing and implementing effective fraud prevention and detection strategies
- Excellent analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and deadlines
- Experience working in the financial services industry, with a focus on digital channels and fraud prevention
- Knowledge of fraud investigation techniques and tools, including data analytics and machine learning
- Certifications in risk management, fraud prevention, or a related field
- A competitive salary and benefits package
- Opportunities for professional growth and development, including training and education programs
- A dynamic and collaborative work environment, with a focus on teamwork and innovation
- The chance to make a meaningful impact on our customers' financial lives and contribute to the success of our organization