Express Technician

2 days ago

Key West, Florida, United States Warren Henry Automotive Group Full time
Job Title: Express Technician

At Warren Henry Automotive Group, we are seeking a highly skilled and motivated Express Technician to join our team. As an Express Technician, you will be responsible for performing vehicle repairs, inspections, and maintenance work in accordance with dealer and factory standards.

Key Responsibilities:
  • Receive repair orders from the dispatcher and acquire keys to the vehicle.
  • Perform a thorough safety check and multi-point inspection to determine if any additional service work is required.
  • Record inspection findings into the MPI system and move flags to request parts pricing or consultant assistance.
  • Check for any related service actions or bulletins.
  • Test every battery.
  • Perform requested services, ensuring that Express services are completed within 60 minutes or less.
  • Expedite Express repair orders to the main shop technicians if the 60-minute promise cannot be met.
  • Communicate with the parts department for any needed parts.
  • Return and attach parts return receipts to the repair order for any warranty repairs.
  • Place customer-requested saved parts into a plastic bag or box and place the items in the trunk of the customer's vehicle.
  • Turn in all removed parts to the parts department.
  • Advise the Service Consultant if repairs cannot be completed within the time promised.
  • Document a detailed description of the repair(s) performed to dealer and Infiniti standards.
  • Road test vehicles as required, notifying the shop foreman of any test drives that will take longer than 10 minutes.
  • Verify that all repairs completed are correct and safe for vehicle return.
  • Ensure the customer's vehicle is kept protected and clean during the repair process.
  • Keep the stall area neat and free from spills or slippery fluids.
  • During any time a vehicle is not present in the stall, clean the shop and shop equipment.
  • Assist main shop technicians and act in a helper/learning capacity.
  • Express tech may be needed to fulfill other shop needs, such as errands or assisting in a porter/driver capacity.
  • Follow all federal, state, and local regulations for disposing of hazardous waste.
  • Use safety equipment and follow all safety rules when handling fluids and using equipment.
  • Maintain all certifications and keep continuing education up to date with TOE and dealer standards.
  • Maintain Compli and complete assigned modules in a timely manner.
  • Maintain a well-groomed appearance and uniform while performing job duties or away at training.
  • Conduct yourself in a suitable fashion when in uniform and off of the dealership premises.
Qualifications:
  • High School diploma or the equivalent.
  • Valid driver's license.
  • Ability to read and comprehend instructions and information.
  • Ability to use a computer to search for bulletins or technical information.
  • ASE certification is preferred.

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