Administrative Support Specialist

1 month ago


Eugene, Oregon, United States Oregon Community Credit Union Full time

We are seeking a highly skilled Administrative Support Specialist - Credit Services to join our team at Oregon Community Credit Union. As a key member of our Credit Services Department, you will be responsible for providing administrative support and ensuring the smooth operation of our credit services processes.

The ideal candidate will have excellent communication and organizational skills, with a strong attention to detail and ability to work effectively in a fast-paced environment. You will be responsible for handling member inquiries, processing account transactions, and maintaining accurate records.

Key Responsibilities:

  • Post payments and transactions, print checks, and perform file maintenance.
  • Perform account maintenance, including ACH payments, internal transfers, and statement settings.
  • Prepare, file, and retrieve loan files and other documents.
  • Process collection agency payments and respond to related calls.
  • Maintain the collections area of the vault and adhere to record retention procedures.
  • Process estate claims and incoming checks for garnishments.
  • Assist with GAP claims.
  • Assign charged-off accounts to outside collection agencies and update collection agencies as needed.
  • Prepare and assign accounts for repossession using repossession software or directly with the repossession agent.
  • Maintain all records during the reposession process.
  • Process incoming repossessed collateral.
  • File insurance claims on repossessed assets, including damage, GAP, skip, and premium deficiency claims as needed.
  • Request and recover unearned insurance premiums, extended warranty premiums, and all other add-on items that were financed into the loans.
  • Process bills for repair and sale of auto repossessions and upload to accounting for payment.
  • Arrange for transportation as needed.
  • Support related vendor relationships, including auctions and repossession agents.
  • Monitor and order office supplies. Maintain department equipment, including printers and copiers.

Benefits:

  • Competitive salary: $20.80 - $26.20 per hour.
  • Low-cost medical, dental, and vision insurance.
  • 401(k) retirement plan with employer match.
  • Paid time off in addition to 12 paid holidays.
  • Tuition reimbursement for eligible education and training.
  • Company-paid long-term disability.

Oregon Community Credit Union is an Equal Opportunity Employer.



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