Referral Coordinator, Bilingual Westwego Clinic Expert

3 weeks ago


Westwego, Louisiana, United States ChenMed Full time

At ChenMed, we're revolutionizing healthcare for seniors and transforming America's healthcare landscape. We're seeking an exceptional Referral Coordinator to join our team in Westwego Clinic. As a critical member of our patient-focused team, you'll play a vital role in ensuring seamless referrals and providing extraordinary customer service.

About the Role

This highly visible customer service and patient-focused position involves working directly with patients, families, insurance representatives, vendors, physicians, clinicians, and other medical personnel. You'll be responsible for coordinating and processing patient referrals to completion with precision, detail, and accuracy. Your attention to detail and ability to multitask will ensure that all orders are completed with proper documentation, and referrals are sent to specialist offices and confirmed receipt.

You'll also participate in daily huddles, utilizing RITS Huddle Portal and guide, effectively communicating physician/clinician needs or outstanding items regarding patients. Additionally, you'll enter Inpatient and Outpatient elective procedures in HITS tool, ensure patient external missed appointments are rescheduled and communicated to the physician/clinician, and address referral-based phone calls for Primary Care Physicians panel.

Key Responsibilities
  • Coordinates and processes patient referrals to completion with precision, detail, and accuracy.
  • Schedules patient appointments and notifies them of appointment information, including date, time, location, etc.
  • Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA, and any other approved web IVR for authorization processing).
  • Completes orders with proper documentation on where patient is scheduled and how patient was notified.
  • Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide.
  • Effectively communicates physician/clinician needs or outstanding items regarding patients.
  • Enters all Inpatient and Outpatient elective procedures in HITS tool.
  • Ensures patient's external missed appointments are rescheduled and communicated to the physician/clinician.
  • Addresses referral-based phone calls for Primary Care Physicians panel.
Requirements

We're looking for an individual with:

  • Knowledge of medical terminology, CPT, HCPCS, and ICD coding desired.
  • Detail-oriented with the ability to multitask.
  • Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems.
  • Team-oriented with the ability to work extremely well with patients, colleagues, physicians, and other personnel in a professional and courteous manner.
  • Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks.
  • Proficient in Microsoft Office Suite products, including Word, Excel, PowerPoint, and Outlook.
  • Spoken and written fluency in English; bilingual preferred.
Benefits

As a valued member of our team, you'll enjoy:

  • An estimated salary range of $55,000 - $65,000 per year, based on experience.
  • Comprehensive benefits package, including health, dental, and vision insurance.
  • Career development and advancement opportunities.
  • Great work-life balance and opportunities to grow with our rapidly expanding organization.
About ChenMed

ChenMed is a family-owned and physician-led company transforming healthcare for seniors and changing America's healthcare landscape. We're committed to improving the health and well-being of the populations we serve. With great compensation, comprehensive benefits, career development, and advancement opportunities, our employees enjoy great work-life balance and opportunities to grow.


  • Clinical Therapist

    2 weeks ago


    Westwego, Louisiana, United States SLPJobs Full time

    About SLPJobs">At SLPJobs, we are committed to providing exceptional speech therapy services to schools and communities. Our team of dedicated professionals is passionate about helping individuals overcome communication challenges and achieve their full potential.">About the Job">We are seeking a highly qualified Clinical Therapist - Westwego LA School...


  • Westwego, Louisiana, United States UnitedHealth Group Full time

    Company Overview:UnitedHealth Group is a leading healthcare company that aims to simplify the healthcare experience and create healthier communities. Our mission is to help people live healthier lives and make the health system work better for everyone.Job Summary:We are seeking a highly skilled Medical Assistant to join our team in Westwego, LA. As a...


  • Westwego, Louisiana, United States ChenMed Full time

    About Us:ChenMed is a pioneering healthcare provider dedicated to improving the lives of seniors. Our innovative approach emphasizes patient-centered care, compassion, and teamwork. We're growing rapidly, seeking experienced professionals who share our commitment to excellence.Job Title: Medical Assistant & Patient Care CoordinatorCompensation Package:...


  • Westwego, Louisiana, United States Core Medical-Perm Full time

    About the JobCore Medical-Perm is seeking a skilled Home Health Physical Therapist for a long-term position in Westwego, Louisiana.Job DetailsDuration: OngoingHours per week: 40Shift: 8 hoursThe ideal candidate will have at least one year of experience in physical therapy and excellent communication skills. The role requires working with patients to improve...


  • Westwego, Louisiana, United States SLPJobs Full time

    Job OverviewWe are seeking a highly skilled Speech Language Pathologist to join our team in Westwego, LA. This is a full-time position that requires a minimum of 1+ years of experience in speech therapy.Estimated Salary Range:$70,000 - $90,000 per year, depending on qualifications and experience.Responsibilities:Provide high-quality speech therapy services...


  • Westwego, Louisiana, United States Soliant Full time

    About SoliantSoliant is a leading provider of educational and healthcare staffing solutions. Our team of experts is dedicated to connecting talented professionals with exciting opportunities in schools and hospitals across the United States.Job Summary:We are seeking an experienced Speech Language Pathologist (SLP) to join our team in Westwego, Louisiana. As...


  • Westwego, Louisiana, United States LHC Group Full time

    Job OverviewWe are seeking a skilled Physical Therapist to join our team at Egan-Ochsner Home Health in Westwego, Louisiana.The ideal candidate will have a passion for delivering high-quality patient care and be committed to helping individuals achieve their optimal level of function and well-being.About the RoleThis is an exciting opportunity to work as a...


  • Westwego, Louisiana, United States Soliant Full time

    Discover a fulfilling career as a Therapeutic Communication Specialist with Soliant, a leading provider of educational solutions.Job OverviewWe are seeking a highly skilled Speech Language Pathologist (SLP) to join our team in a school near Westwego, Louisiana. As an SLP, you will have the opportunity to work with students and help them achieve their...


  • Westwego, Louisiana, United States LHC Group Full time

    About the JobLHC Group, a leading post-acute care provider, is seeking an experienced Physical Therapist to join their team in Westwego, Louisiana. This is an excellent opportunity for a skilled therapist to work with patients in a home health setting and make a meaningful impact on their lives.Key ResponsibilitiesEvaluate patient needs and develop...


  • Westwego, Louisiana, United States ChenMed Full time

    Transforming Healthcare for SeniorsAt ChenMed, we're on a mission to revolutionize healthcare for seniors and make a lasting impact on their lives. As a Medical Receptionist, you'll play a vital role in delivering exceptional patient care and service.We're seeking an experienced and bilingual medical professional to join our team as a Medical Receptionist....


  • Westwego, Louisiana, United States ChenMed Full time

    OverviewChenMed is a family-owned and physician-led healthcare provider transforming the lives of seniors and changing America's healthcare for the better. Our unique approach to care allows us to improve the health and well-being of our patients.Estimated Salary: $45,000 - $65,000 per yearJob DescriptionAs a Medical Assistant at ChenMed, you will be an...


  • Westwego, Louisiana, United States JCHCC dba Inclusivcare Full time

    About the JobThis is a challenging and rewarding opportunity to join a dynamic healthcare organization. As a Dental Practice Manager, you will be responsible for leading and managing the day-to-day operations of our dental practice.Key responsibilities include supervising the PSS staff, managing revenue cycle operations, and maintaining accurate patient...


  • Westwego, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...


  • Westwego, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...


  • Westwego, United States SLPJobs.com Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.Sunbelt Staffing is working with a Westwego, LA school district to hire a full time Speech Language PathologistJob Description:Full-Time 37.5 Hours Weekly W2 Position High School Setting Full Clinical Team Job Requirements:LA SLPLicense Provide Supervision In order to be...


  • Westwego, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...


  • Westwego, United States ChenMed Full time

    We’re unique. You should be, too.We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great people...


  • Westwego, United States ChenMed Full time

    Were unique. You should be, too. Were changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? Were different than most primary care providers. Were rapidly expanding and we need great people to join...


  • Westwego, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...


  • Westwego, United States ProCare Therapy Full time

    Job DescriptionJob DescriptionMinimum 1+ years speech therapy experience required.ProCare Therapy is actively seeking an experienced Speech-Language Pathologist (SLP) for our team in the Westwego, Louisiana region. This role presents a unique opportunity to enhance students' communication abilities and academic success. Position Format - Location:...


  • Westwego, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...


  • Westwego, United States UnitedHealth Group Full time

    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start...

  • Family Practice

    1 month ago


    Westwego, United States MDstaffers Full time

    MDstaffers is seeking a qualified Internal / Family Medicine Physician or Geriatrician in Westwego, LA. For more information, please apply or call 90-STAFF. Job DescriptionLouisiana a city on the Mississippi River, near the Gulf of Mexico. Nicknamed the "Big Easy," it's known for its round-the-clock nightlife, vibrant live-music scene and spicy, singular...

  • Family Practice

    2 weeks ago


    Westwego, United States SimplyApply Full time

    MDstaffers is seeking a qualified Internal / Family Medicine Physician or Geriatrician in Westwego, LA. For more information, please apply or call 90-STAFF. Job DescriptionLouisiana a city on the Mississippi River, near the Gulf of Mexico. Nicknamed the "Big Easy," it's known for its round-the-clock nightlife, vibrant live-music scene and spicy, singular...

  • Fleet Deckhand I

    3 months ago


    Westwego, United States ADM Full time

    Job Description Fleet Deckhand I - Westwego, LAThe Fleet Deckhand is responsible for assisting with the safe, prudent, and efficient operation of a marine vessel by performing a variety of vessel-based tasks at the direction of the vessel's Captain or Mate.The Fleet Deckhand's responsibilities include, but are not limited to, the following:General...


  • westwego, United States UnitedHealthcare Full time

    At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start...

  • Taylor Dental

    3 weeks ago


    westwego, United States Taylor Dental & Braces - a Benevis company Full time

    Registered Dental Hygienist at Taylor Dental & Braces - a Benevis company summary: As a Registered Dental Hygienist at Benevis, you will provide compassionate dental care and support under the supervision of a dentist, focusing on creating positive patient experiences. Your responsibilities will include performing preventative dental procedures,...


  • Westwego, United States JCHCC dba Inclusivcare Full time

    GENERAL SUMMARY OF DUTIES: Under the direction of the COO, the Dental Office Manager will work closely with the senior management team to lead and oversee the dental front desk PSS staff and patient registration procedures, patient scheduling, and the day-to-day operations of the health center's dental practice to ensure that patient volume, practice site...

  • Primary Care Physician

    3 months ago


    Westwego, United States UnitedHealthcare Full time

    Job DescriptionAt UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference?...

  • Primary Care Physician

    6 months ago


    Westwego, United States UnitedHealth Group Full time

    At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start...


  • westwego, United States ChenMed Full time

    We’re unique.  You should be, too.We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?We’re different than most primary care providers. We’re rapidly expanding and we need great...


  • Westwego, United States AdaptHealth LLC Full time

    Job DescriptionJob DescriptionDescription:AdaptHealth Opportunity – Apply Today!At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives – out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the...