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Fulani Language Specialist

2 months ago

Ashburn, Virginia, United States KACE Company Full time
About KACE Company

KACE Company is a leading provider of language services, dedicated to delivering high-quality solutions to our clients. Our team of experts is passionate about making a difference in the world, and we're committed to providing exceptional service to our customers.

Job Summary

We're seeking a highly skilled Fulani Language Specialist to join our team. As a Fulani Language Specialist, you will be responsible for performing real-time transcriptions of sensitive material from Fulani to English, collecting and analyzing colloquialisms and slang terms, and extracting pertinent information to communicate to law enforcement agents.

Key Responsibilities
  • Listen to oral and written intercepts or pre-recorded communications in Fulani and provide verbal and written synopsis and transcriptions as applicable.
  • Relate all pertinent information to the client when supporting a live project.
  • Contribute to a master-list of slang words and codes used by a particular group/organization for the duration of the project/case.
  • Maintain a voice library for the duration of the project.
  • Transcribe and translate pertinent calls and documents as assigned by your supervisor.
  • Produce court-ready transcriptions of pertinent calls, chats, and documents, following the required format.
  • Use various reference tools created during the project.
  • Transcribe a minimum of 16 minutes of recorded conversation in an 8-hour day.
  • Operate specialized software equipment provided by the government, including JSI voice box, Pen-link, Comverse, and other communication collection equipment used at your assigned site.
  • Maintain a daily log of productivity.
Requirements
  • Bachelor's degree and three years' experience in a professional setting, or Associate degree and five years' experience in a professional setting, or High School Diploma and seven years of experience.
  • Minimum of one year of transcription experience in the required language.
  • Select applicants will be subject to a government background investigation and may need to meet eligibility requirements to access classified information.
  • Must be a U.S. Citizen or Legal Permanent Resident.
  • Knowledge of source language colloquial terms and expressions.
  • Knowledgeable in SMS language, social media, and Webchat.
  • Demonstrates excellent verbal and written skills in the target language, including correct and accurate grammar, punctuation, and spelling.
  • Must be able to meet contract requirements of a score of 3 or better on a third-party Language Assessment (Listening/Speaking/Reading/Writing) in English.
  • Must possess excellent verbal and written skills in the target language, including correct and accurate grammar, punctuation, and spelling.
  • Must possess strong computer skills in MS Office, including Microsoft Word and Excel, PowerPoint, and Outlook.
  • Must be able to work under pressure, in a fast-paced environment, and be able to communicate effectively with management and law enforcement personnel.
  • Requires the ability to prioritize, have effective time management skills, meet stringent deadlines, balance multiple tasks, and work in a team environment.
  • Ability to take technical direction and feedback from various sources.
  • Must type 45 words per minute.
Security Requirements
  • Ability to obtain/maintain a Security Clearance.
  • Favorable credit check for all cleared positions.
  • Successfully passing a background investigation, medical, and drug screen.
Physical Requirements/Working Conditions
  • Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
  • Climbing/Stooping/Kneeling: 0% - 10% of the time.
  • Lifting/Pulling/Pushing: 0% - 10% of the time.
  • Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system 100% of the time.
  • Sitting: Sitting for prolonged and extended periods of time while monitoring live or taped calls. Ability to leave desk may be restricted when handling live monitoring and translating of calls.