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Concessions Service Representative

2 months ago


Buffalo, New York, United States Delaware North Full time

The Opportunity

Delaware North Sportservice is seeking a part-time Concessions Service Representative to support our operations at a premier sports venue. In this role, you will be tasked with preparing and serving a variety of food and beverage items while ensuring an outstanding experience for our guests.

If you enjoy a dynamic work environment and are passionate about customer service, this position offers an exciting opportunity to be part of the action during events.

Compensation

$15.00 per hour

Details regarding our extensive benefits package can be found in our employee resources.

Benefits

We prioritize the well-being of our team members, both personally and professionally. Delaware North offers a comprehensive benefits package designed to provide you with the comfort, safety, and security necessary to deliver exceptional guest experiences. All employees receive benefits including:

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible employees may also receive health, dental, and vision insurance, a 401(k) plan with company match, paid vacation days and holidays, paid parental leave, and reimbursement for tuition or professional certifications.

Key Responsibilities

  • Welcome guests, communicate menu options, and respond to inquiries in a courteous manner.
  • Serve food and beverage items while adhering to sanitation standards and alcohol service regulations.
  • Assist in setting up the concession area, managing inventory, and reporting any shortages to the supervisor.
  • Maintain cleanliness of the work area, including equipment sanitation.
  • Accurately process transactions using the point-of-sale system and ensure cash handling is precise at the end of each shift.

Physical Requirements

  • Frequent standing, walking, bending, reaching, and repetitive motions.
  • Ability to lift items weighing up to 50 pounds occasionally.
  • May be required to work in confined spaces or varying temperatures depending on the season.

Shift Details

  • Day shifts
  • Evening shifts
  • Holidays
  • Weekends
  • Event-based scheduling

About Us

Delaware North operates concessions, clubs, and suites for a professional sports team and has been a long-standing partner in the industry. We manage various food and beverage outlets within a large arena, providing a range of culinary experiences for our guests.

At Delaware North, you will appreciate your workplace, your colleagues, and the daily experiences that unfold. Whether in sports venues, casinos, airports, national parks, or fine dining establishments, your career path can lead to numerous opportunities. We empower you to excel in a company with a century of success, stability, and growth. If you are driven and enjoy the excitement of delivering exceptional service, we invite you to explore your potential with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.