Alternative Banking Associate

2 days ago


Staten Island, New York, United States Pls Financial Services, Inc. Full time

About the Role:

We are seeking a highly motivated Customer Service Representative to join our team at PLS Financial Services, Inc.

As a representative, you will be responsible for delivering exceptional customer service, selling company products and services, and maintaining company standards of quality.

Key Responsibilities:

  • Provide outstanding customer service to ensure repeat business
  • Promote our products and services to current and potential customers
  • Ensure all transactions are completed in compliance with federal, state, and local regulations
  • Follow company policies and procedures
  • Maintain a balanced cash drawer
  • Complete all transactions accurately, including cash handling
  • Use multiple computer applications to access information and process transactions
  • Resolve customer complaints or refer complaints to the Store Manager for resolution
  • Maintain a safe, organized, and clean environment
  • Perform other duties as instructed by management

What We Offer:

Eligible employees receive medical/dental/vision, 401k, vacation, opportunities for advancement, and on-going training available.

The approximate hourly wage range for this position is between $16.00 and $17.00.



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