Playa Bowls Restaurant Operations Manager

7 days ago

Staten Island, New York, United States Juice Beach NY LLC Full time
About Us

At Juice Beach NY LLC, we're revolutionizing the fast-casual dining experience with our unique super fruit bowls. Our mission is to provide an exceptional brand experience using only the freshest, top-notch ingredients.

Salary & Benefits

We offer a competitive compensation package of $50,000 - $55,000 per year, including great benefits such as vision, dental, and health insurance, plus a 401(k) plan. You'll also enjoy a vibrant work atmosphere, opportunities for growth and development, and delicious complimentary meals during shifts and a 30% discount during off-hours.

Job DescriptionResponsibilities
  • Ensure consistency, palatability, and flavor conformity in products.
  • Investigate and resolve complaints regarding food quality, service, and accommodations.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented up to Company standards.
  • Monitor budgets and timesheets.
  • Schedule staff hours utilizing appropriate systems/software and assign duties to ensure the economical use of food and timely preparation.
  • Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance in lodging and dining facilities.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
  • Establish and evaluate standards for personnel performance and customer service.
  • Review work procedures and operational issues to determine ways to improve service, performance, or safety.
  • Perform some food preparation or service tasks such as clearing tables, re-stocking, and serving food and beverages when necessary.
  • Maintain food and equipment inventories and keep periodic inventory records.
  • Organize and direct worker training programs, resolve personnel matters, hire new staff, and evaluate employee performance in dining facilities.
  • Order and purchase equipment and supplies.
  • Assess staff needs, and recruit staff using the ADP Recruitment platform.
  • Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control.
  • Utilize point of sale cash register. Count money and make bank deposits.
  • Fill out business or government forms, and maintain records, reports, files, and safety reports.
  • Adhere to Company opening and closing procedures and maintain accompanying records.
Requirements
  • Customer Service- Knowledge of principles and processes for providing customer service.
  • Administration and Management- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
  • Supply Chain- Knowledge of raw materials, supply processes, quality control, costs, and other techniques for maximizing the effective supply and distribution of goods.
  • Personnel and Human Resources- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
  • Sales and Marketing- Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Speaking to others to convey information effectively.
  • Active Listening- Giving full attention to what other people are saying.
  • Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions.
  • Using mathematics to solve problems.
  • Monitoring/Assessing the performance of yourself, other individuals, or organizations.
  • Equipment Maintenance- Performing routine maintenance on equipment.
  • Operation, Monitoring, and Control- Controlling operations of equipment and systems.
  • Operations Analysis- Analyzing operational needs of the business.

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