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Customer Service Associate

2 months ago

Dublin, Ohio, United States Tansky Sawmill Toyota Full time

Join Our Team as a Customer Service Associate

We are seeking individuals with experience in retail, call centers, or any customer service capacity. If you have a passion for helping others, we would love to hear from you

WHAT WE PROVIDE:

  • Opportunities for both full-time and part-time employment
  • Health and dental insurance options available
  • 401k retirement plan
  • Comprehensive training program
  • A positive and supportive work environment

KEY RESPONSIBILITIES:

  • Accurately calculate customer bills using our dealership's computer system
  • Process payments via cash, checks, and credit cards, ensuring proper documentation
  • Provide change and issue receipts to customers with precision
  • Manage incoming calls and direct customers to the appropriate departments
  • Address customer concerns with professionalism and escalate issues as necessary
  • Maintain organized filing systems for service repair orders and related documents

QUALIFICATIONS:

  • Familiarity with Microsoft Office Suite is advantageous
  • Strong communication skills to effectively convey customer needs to management
  • Professional appearance and demeanor

We invite you to explore this opportunity with us