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Senior Business Systems Analyst and Project Coordinator
2 months ago
Red Roof Inn is seeking an experienced Senior Business Systems Analyst and Project Coordinator to collaborate with business units and stakeholders to gather essential information and requirements through various techniques such as interviews, workshops, storyboarding, and prototyping. The ideal candidate will be responsible for converting these requirements into comprehensive documentation and project plans, ensuring timely and efficient achievement of objectives.
Key Responsibilities
• Gather, analyze, document, and communicate business requirements, transforming them into detailed user stories, use cases, and other functional requirement documents, including process flows, screen mock-ups, gap analysis, and project timelines.
• Develop documentation and artifacts to support sustainable knowledge management within the organization.
• Organize and lead meetings and workshops to define project goals, timelines, affected processes, and procedures, fostering collaboration among project team members.
• Utilize requirements to guide design, review test cases, manage process change requests, and oversee project scope, acceptance, installation, and deployment.
• Facilitate change management of requirements, assess schedule impacts, and maintain a project log of risks, issues, and decisions.
• Coordinate reviews and approvals with stakeholders to ensure documentation accurately reflects business needs, including acceptance criteria. Conduct regular process reviews to clarify and document deliverables.
• Collaborate with a cross-functional team of developers, architects, and QA professionals to break down requirements into manageable user stories.
• Verify user stories to ensure they meet acceptance criteria for efficient production releases.
• Conduct product demonstrations as necessary.
• Manage timelines throughout the project plan, including sprint cycles, to ensure project milestones are achieved and deliverables are completed within acceptable timeframes.
• Provide accurate and timely status reports on projects and initiatives.
• Offer guidance and leadership to team members within the business analyst/project manager group.
• Work independently to complete assignments, ensuring that processes do not hinder delivery.
• Assist with special projects and overall support as directed by leadership.
Qualifications
• Associate's degree in a relevant technical field.
• CCBA and PMP certifications.
• Proficient in SQL and HTML.
• Over 5 years of hands-on experience as a Business Systems Analyst in a technical environment, focusing on new product development.
• More than 5 years of experience in a scrum/agile setting; scrum certification is preferred. Ability to manage multiple projects simultaneously and adapt priorities effectively.
• At least 3 years of experience facilitating workshops for requirements gathering.
• Over 5 years of experience in creating documentation for both functional and non-functional business requirements.
• More than 5 years of experience in developing graphical representations of complex business processes and workflows.
• Over 5 years of experience in end-to-end project management of diverse projects.
• At least 3 years of experience in Agile projects and sprint delivery.
• More than 3 years of experience managing multifaceted resource teams.
• At least 3 years of experience in communications and change management documentation, procedures, and implementation.
• More than 3 years of hands-on experience in the technology sector.
• Experience in developing report specifications, defining purpose, justification, attributes, columns, owners, runtime parameters, and calculations.
• Experience in the Hospitality or Travel Industries is a plus.
