Scientist - Field Applications Specialist

7 days ago


Newark, Delaware, United States Lifelancer Full time
Senior NGS Library Preparation Specialist

Integrated DNA Technologies (IDT) is a leading manufacturer of custom oligonucleotides and proprietary technologies for genomics applications. As a Senior NGS Library Preparation Specialist, you will play a crucial role in enabling our customers' success and satisfaction by providing dedicated onsite and remote assistance on library preparation related inquiries.

Key Responsibilities:
  • Coordinate and conduct NGS library preparation trainings of the Archer product lines at customer sites
  • Provide remote customer educations on library preparation and data analysis topics via video calls
  • Investigate and answer post-sales customer inquiries and cases via email and phone calls
  • Discuss and resolve challenging cases collaboratively with other members of the customer success team
  • Assist the Sales team in pre-sales conversations, when technical expertise is required
Requirements:
  • Bachelor's degree in Molecular Biology, Genetics, Biochemistry, or a related field
  • At least 3 years of experience in the Life Science industry, or academic research environment with hands-on experience with and theoretical knowledge of NGS library preparations and sequencing
  • At least 3 years of experience troubleshooting technical issues and resolving highly technical inquiries and support requests from customers or members of the scientific community
  • Ability to travel up to 50-75% within territory, with occasional international travel
Salary:

$93,500 - $103,000 per year, plus bonus/incentive pay and comprehensive benefits package including paid time off, medical/dental/vision insurance and 401(k)

About IDT:

IDT is one of 10 Life Sciences companies of Danaher, accelerating the discovery, development and delivery of solutions that safeguard and improve human health. We are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.



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