Logistics Coordinator

2 weeks ago


Omaha, Nebraska, United States JJT Transportation & Logistics Full time
Job Overview

JJT Transportation & Logistics is a family-owned asset-based trucking and brokerage company that offers a wide range of services. With 15 years of experience in the industry, we pride ourselves on having the ability, expertise, and knowledge required to meet the goals of our drivers and customers.

The Logistics Coordinator position is responsible for supporting office operations by taking calls from drivers, customers, and/or carriers for efficient freight transportation and delivery. This role involves accepting freight orders, arranging pickup and delivery, negotiating freight rates, and maintaining customer satisfaction through proactive communication.

Key Responsibilities
  • Answer phone calls from drivers, customers, and/or carriers to facilitate efficient freight transportation and delivery.
  • Analyze loads and determine the best plan to maximize profit.
  • Maintain a high rate for on-time service and profit margin average.
  • Negotiate freight rates and enter broker notes for dispatchers.
  • Take over issues reported by dispatchers, such as late trucks or breakdowns.
  • Communicate proactively with call centers, customers, shippers, and receivers via phone and email.
  • Ensure customer-specific requirements are met within the outlined timeframes.
  • Cover a coworker's desk when absent.
  • Post and work customer shipments.
  • Update customer portals.
  • Responsible for the growth of managed accounts.
Requirements
  • High school diploma required, some college experience preferred but not necessary.
  • Previous transportation experience preferred.
  • Strong communication skills using the phone and email.
  • Basic knowledge of computers.
  • Negotiation and problem-solving skills.
  • Occasional travel time may be required.
Benefits
  • Health Insurance
  • Dental Insurance
  • Life Insurance
  • Supplemental Insurance
  • Competitive 401k
  • Paid Time Off
  • Holiday Pay
  • Weekly Pay


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