Operations Director

1 week ago


CADILLAC, United States DISH Full time
About the Role

The Operations Manager will lead all field operations and thousands of technicians across nearly 100 facilities across the country. This role is responsible for directing employee activity, building a high-performance work team, and working in conjunction with senior leadership to drive performance improvements.

Key Responsibilities
  • Directing employee activity to achieve performance goals for the location
  • Building a high-performance work team to deliver an advanced level of quality and service in all daily activities
  • Working in conjunction with senior leadership and utilizing financial data to drive performance improvements
  • Creating excitement and engaging all employees in new business opportunities and strategies
  • Generating programs and practices that deliver a high level of customer satisfaction
  • Creating, fostering, and maintaining strategic business relationships within the market, region, and company
Requirements
  • Bachelor's degree from a four-year college or university strongly preferred and 2 years management experience; or equivalent combination of education and experience
  • Flexibility, innovation, and the ability to manage staff, responsibilities, and priorities in a fast-paced, growth-oriented, and time-critical environment
  • Ability to effectively respond to and interact with staff at all levels of the organization
  • Excellent presentation/facilitation, organizational, analytical, interpersonal, and written/oral communication skills
  • Willingness to work flexible schedules including weekends, holidays, and evenings
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan.



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