Current jobs related to Healthcare Patient Services Manager - Cadillac, Michigan - Munson Healthcare
-
Patient Access Coordinator
3 weeks ago
Cadillac, Michigan, United States Munson Healthcare Full timeJob SummaryPatient Access Representative will provide exceptional patient care by greeting and directing patients, families to testing and surgical areas in a courteous and welcoming manner. This role requires high mobility to assist patients, family, and visitors, including transportation or arranging transportation as needed. Registration responsibilities...
-
Security Officer
2 weeks ago
Cadillac, Michigan, United States Munson Healthcare Full timeJob Summary:The Security Officer role at Munson Healthcare is a vital part of maintaining a safe and secure environment for patients, visitors, employees, and providers. As a Security Officer, you will provide a security presence throughout the facility, monitoring activity to identify and report potential risks, preventing accidents and injuries, and...
-
Security Officer
2 weeks ago
Cadillac, Michigan, United States Munson Healthcare Full timeWe are seeking a Security Officer to join our team at Munson Healthcare. As a Security Officer, you will play a critical role in ensuring the safety and security of our patients, visitors, employees, and providers.Key Responsibilities:Provide a security presence throughout the facility to maintain order and prevent accidents and/or injuries.Monitor activity...
-
RN Care Manager
4 weeks ago
Cadillac, Michigan, United States Family Health Care Full timeJob SummaryWe are seeking a skilled RN Care Manager to join our team at Family Health Care. The successful candidate will be responsible for leading a multidisciplinary care team and ensuring quality, cost-effective care for a complex patient population.Key ResponsibilitiesCoordinate care for a group of patients identified using evidence-based...
-
Urology Nurse Practitioner
3 weeks ago
Cadillac, Michigan, United States Munson Healthcare Full timeJoin Our Urology Team at Munson HealthcareMunson Healthcare is seeking an experienced Advanced Practice Provider to join our Urology team in the South Region. As a key member of our clinical team, you will provide high-quality medical care to patients, working closely with our urology physicians to deliver exceptional patient outcomes.Key...
-
Neurology Nurse Practitioner
3 weeks ago
Cadillac, Michigan, United States Munson Healthcare Full timeJoin Our Neurology Team at Munson HealthcareMunson Healthcare is seeking an experienced Advanced Practice Provider to join our Neurology team. As a key member of our team, you will provide general neurology consultations and patient care to improve follow-up availability, efficiency, and quality care.About the RoleWork as a self-directed professional with...
-
RN Complex Care Manager
2 weeks ago
Cadillac, Michigan, United States Family Health Care Full timeJob SummaryThe RN Complex Care Manager plays a critical role in ensuring quality, cost-effective care for patients with complex needs. As a lead in a multidisciplinary care team, this individual is responsible for managing patient treatment plans, coordinating care with medical providers, and ensuring efficient utilization of resources.Key...
-
Neurology Nurse Practitioner
3 weeks ago
Cadillac, Michigan, United States Munson Healthcare Full timeSeeking Experienced Neurology Care SpecialistMunson Healthcare is a leading healthcare system seeking an experienced Advanced Practice Provider to join our Neurology team. As a key member of our team, you will provide high-quality neurological care to patients at our Cadillac and Manistee locations.Key Responsibilities:Provide general neurology consultations...
-
Dental Hygienist
2 months ago
Cadillac, Michigan, United States Aspen Dental Full timeAbout the Role:As a Dental Hygienist at Aspen Dental, you will play a key role in delivering exceptional patient care and contributing to the success of our team. We are seeking a highly skilled and compassionate individual to join our team as a Dental Hygienist.Key Responsibilities:Develop and implement patient care plans in collaboration with the doctor,...
-
Clinical Services Specialist
2 months ago
Cadillac, Michigan, United States US Tech Solutions Full timeJob Description:US Tech Solutions is seeking a skilled Pharmacist to provide clinical services to patients, ensuring compliance with regulatory guidelines and company policies.Key Responsibilities:Provide immunizations, including COVID-19 and flu, and MTM interventions to patients.Ensure adherence to regulatory guidelines and company procedures.Collaborate...
-
Internal Medicine Specialist
1 month ago
Cadillac, Michigan, United States Opportunity Healthcare Full timeOpportunity Healthcare - Internal Medicine PhysicianWe are seeking a highly skilled Internal Medicine Physician to join our team at Opportunity Healthcare in Cadillac, Michigan.About the Role:Provide high-quality patient care and medical services to our patients.Collaborate with our healthcare team to ensure seamless patient care.Stay up-to-date with the...
-
Neurology Nurse Practitioner Opportunity
2 weeks ago
Cadillac, Michigan, United States Munson Healthcare Full timeNeurology Nurse Practitioner OpportunityMunson Healthcare is seeking an experienced Advanced Practice Provider to join our Neurology team. As a neurology nurse practitioner, you will provide general neurology consultations and patient care to improve follow-up availability, efficiency, and quality care.Key Responsibilities:Work as a self-directed...
-
Cadillac, Michigan, United States Munson Healthcare Full timeOB/GYN Physician OpportunityMunson Healthcare is seeking a dynamic and passionate OB/GYN physician to join our team in Cadillac, Michigan.About the OpportunityWe are a well-established OB/GYN practice offering evidence-based and age-appropriate care to women at each stage of their life. Our practice is supported by Maternal Fetal Medicine (MFM) physicians...
-
CRNA Opportunity in Northern Michigan
2 months ago
Cadillac, Michigan, United States Munson Healthcare Full timeAbout the RoleMunson Healthcare Cadillac Hospital is seeking a full-time, permanent CRNA to join our team of experienced healthcare professionals.This is a hospital-employed position that offers a competitive compensation package, including time and a half for overtime, as well as a generous benefit package.Key ResponsibilitiesProvide anesthesia services for...
-
Orthopedic Surgeon
1 month ago
Cadillac, Michigan, United States Munson Healthcare Full timeOrthopedic Surgeon OpportunityMunson Healthcare is seeking a skilled Orthopedic Surgeon to join our team at Cadillac Hospital. As a member of our orthopedic surgery practice, you will have the opportunity to provide high-quality care to patients in northern Michigan.About the RoleThis is an excellent opportunity for a Board-certified or Board-eligible...
-
Cadillac, Michigan, United States Munson Healthcare Full timeOpportunity OverviewMunson Healthcare is seeking a Board Eligible/Board Certified (BE/BC) Orthopedic Surgeon to join our established orthopedic surgery practice in Cadillac, Michigan. This is a full-time, hospital-employed position offering a competitive compensation package, comprehensive benefits, and stability in an uncertain time.Practice DetailsAs a...
-
Nurse Specialist
2 weeks ago
Cadillac, Michigan, United States Munson Healthcare Full timeMunson Healthcare is seeking a dedicated and compassionate Registered Nurse to join our home health care team.We offer a comprehensive home health program in Northern Michigan, providing kind, attentive, and respectful in-home care for over 50 years.Our team members are committed to delivering exceptional patient care, tailored to each individual's physical,...
-
Family Medicine Physician
4 weeks ago
Cadillac, Michigan, United States B2B Staffing Services, Inc. Full timeFamily Practice-Without OB Physician Job OpportunityDocCafe is a leading platform for healthcare professionals to find their ideal job. We are currently seeking a highly skilled Family Practice-Without OB Physician to join our team in Cadillac, Michigan.About the Role:Provide high-quality patient care as a Family Practice-Without OB Physician.Collaborate...
-
OB/GYN Physician
1 month ago
Cadillac, Michigan, United States Munson Healthcare Full timeAbout the RoleMunson Healthcare is seeking a dynamic and passionate OB/GYN physician to join our team in Cadillac, Michigan. As a member of our Obstetrics and Gynecology department, you will provide high-quality patient care and contribute to the growth and development of our practice.ResponsibilitiesProvide comprehensive OB/GYN care to patients, including...
-
Nurse Practitioner
3 weeks ago
Cadillac, Michigan, United States Munson Healthcare Full timeRequisition #: 59913 Job Summary: We are seeking a highly skilled Registered Nurse to join our Intensive Care Unit team at Munson Healthcare. As a Registered Nurse in our ICU, you will provide high-quality patient care and work collaboratively with our multidisciplinary team to ensure the best possible outcomes for our patients. About the Role: * Provide...
Healthcare Patient Services Manager
2 months ago
Requisition #: 60325
Total hours worked per week: 24-40
DESCRIPTION
SUMMARY
The Patient Care Manager plays a pivotal role in overseeing the continuum of care, ensuring that patient progress aligns with the established care plan. This position is dedicated to delivering patient-centered, high-quality, evidence-based services that are tailored to individual needs while maintaining efficiency and cost-effectiveness.
ELIGIBILITY REQUIREMENTS
A Bachelor's or Master's Degree in Social Work is required.
Preference will be given to candidates with an MSW. Limited licensure may be considered.
Applicants must possess a minimum of 3 years of recent patient care experience along with a solid understanding of hospital operations.
Strong skills in interviewing, assessment, organization, and problem-solving are essential, along with the ability to work independently.
Demonstrated skills in prioritization and time management are crucial.
Familiarity with the Case Management Society of America's standards of practice is expected.
Eligible candidates should be prepared to sit for and successfully complete the certification exam for Certified Case Manager (CCM) or Accredited Case Manager (ACM) within two years of employment.
The Patient Care Manager must exhibit exceptional communication and interpersonal skills, along with strong leadership and negotiation abilities.Effective communication and negotiation skills are vital. Patience and tact are necessary when interacting with patients, families, and healthcare team members.
This role fosters positive relationships with both internal and external customers.
SPECIFIC DUTIES
- Uphold the Mission, Vision, and Values of Munson Healthcare.
- Support the Performance Improvement philosophy of the organization.
- Advocate for personal and patient safety.
- Possess a foundational understanding of Relationship-Based Care (RBC) principles and fulfill expectations outlined in Commitment To My Co-workers, while supporting RBC unit action plans.
- Utilize effective customer service and interpersonal skills consistently.
- Maintain knowledge and experience in utilization management, managed care, and payer issues that may influence care pathways.
- Respond promptly to screening referrals for case management services.
- Identify suitable community resources for assigned cases and collaborate with patients, families, multidisciplinary teams, and community agencies to achieve optimal patient outcomes.
- Verify admission diagnoses and recognize related quality/care metrics to enhance medical compliance.
- Advocate for patients by ensuring their healthcare needs are met at the most appropriate level of care.
- Encourage and facilitate patient and family involvement in all care and treatment decisions.
- Educate healthcare team members on appropriate access to and utilization of various levels of care.
- Identify patients at risk for readmission and refer them for community-based follow-up.
- Recognize and appropriately respond to readmission or psychosocial risk factors.
- Consult with physician advisors as needed to address barriers to progression of care through appropriate administrative and medical channels.
- Act as the primary liaison among physicians, patients, families, payers, external case managers, and the interdisciplinary clinical team.
- Engage in discharge planning activities for complex patients to ensure timely discharges and appropriate connections with post-discharge care providers, referring suitable cases to the Complex Discharge planner.
- Collaborate with Post-Acute Coordinators to monitor and facilitate the completion of complex post-acute services.
- Interface with utilization review specialists to remain informed about patients' eligibility for admission, continued stay, or readiness for discharge according to medical necessity guidelines (InterQual criteria).
- Persist in efforts to influence clinical and financial outcomes of care.
- Identify and document instances of preventable delays or avoidable days resulting from failures in progression-of-care processes.
- Participate in quality improvement initiatives and any departmental research or studies as requested by management.
- Effectively manage resource utilization while guiding patients along the continuum of care.
- Collaborate with social workers, counselors, and Resource Center coordinators to explore discharge placement options when home discharge is not feasible, focusing on patient/family goals, interdisciplinary team recommendations, available payer benefits, and financial considerations that may affect placement.
- Utilize the expertise of the Program Manager, Director, and Medical Advisor to gain insights into physician and Resource Management issues.
- Work with the resource center and providers to determine patients' eligibility for post-acute services.
- May assist in the training and orientation of new department staff and students.
- Perform other duties and responsibilities as assigned.
