General Manager

1 week ago


State College, Pennsylvania, United States Panera Bread Full time
General Manager Job Description

Are you a motivated and experienced leader looking to take your career to the next level? Do you have a passion for delivering exceptional customer experiences and leading high-performing teams? If so, we may have the perfect opportunity for you

About the Role

We are seeking a skilled General Manager to join our team at Panera Bread. As a General Manager, you will be responsible for leading a team of talented individuals to deliver outstanding customer service, drive sales growth, and maintain high operational standards. You will be the face of our brand, embodying our values of Warmth, Belonging, Growth, and Trust.

Key Responsibilities
  • Lead and Develop Your Team
    • Recruit, train, and develop a high-performing team of associates
    • Coach and mentor team members to achieve their full potential
    • Conduct regular performance evaluations and provide constructive feedback
  • Drive Sales Growth and Profitability
    • Develop and implement sales strategies to drive revenue growth
    • Manage labor costs and optimize scheduling to maximize profitability
    • Monitor and analyze sales data to inform business decisions
  • Ensure Exceptional Customer Experiences
    • Develop and implement customer service strategies to drive loyalty and retention
    • Monitor and address customer complaints in a timely and professional manner
    • Ensure that all customer interactions are positive and memorable
  • Maintain High Operational Standards
    • Ensure that all store operations are running smoothly and efficiently
    • Monitor and address any operational issues or concerns
    • Maintain a clean and safe store environment
Requirements
  • 3+ years of management experience in the food service industry
  • Proven track record of driving sales growth and profitability
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • ServSafe certification
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A fun and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader looking to take your career to the next level, we encourage you to apply for this exciting opportunity


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