Epic Resolute Professional Billing Application Coordinator

2 days ago


Syracuse, New York, United States State University of New York Upstate Medical University Full time
About Upstate Medical University

Upstate Medical University is a leading academic medical center in Central New York, serving 1.8 million people and employing 9,460 individuals.

We are affiliated with the State University of New York and strive to improve the health of our community through education, biomedical research, and healthcare.

Our Mission

Innovating Healthcare Through Technology

We aim to push the boundaries of what's possible to improve patient care and outcomes by merging technology with healthcare.

Job Summary

The Application Coordination role serves as the lead implementation specialist and support contact for assigned applications, ensuring seamless integration and user satisfaction.

Key Responsibilities:

  • Serves as the IMT liaison between users and vendors.
  • Assists user departments in analysis and design of system requirements.
  • Performs system building setup and testing.
  • Analyzes and manages change requests.
  • Coordinates upgrades.
  • Provides end-user support and assistance.
  • Recommends methods for using the system/data to improve performance.
  • Develops, modifies, tests, and maintains screens, menus, pathways, documents, reports, and program logic modules.
  • Provides off-hours support for critical problem resolution.
  • Assists the training team as necessary.
  • Assists in the evaluation of new features, products, and technologies.
  • Reports project status information to management and/or project requesters on a timely basis.
Requirements

Minimum Qualifications:

  • Bachelor's degree and 3 years of relevant professional work experience or equivalent combination of education and experience.
  • Must be self-directed with strong interpersonal, communication, analytic, and computer skills.
  • Medical Billing experience required.

Preferred Qualifications:

  • Knowledge and/or use of Health Information Systems in a hospital setting, especially the Epic suite of products.
  • Experience working in a healthcare setting.
  • Certified in Epic Resolute Professional or Hospital Billing preferred.


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