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Virtual Healthcare Medical Assistant

2 months ago

Concord, New Hampshire, United States ClearChoiceMD Full time
Job Overview

ClearChoiceMD Urgent Care, part of Emergence Health Holdings, is dedicated to providing comprehensive healthcare solutions to our community, catering to individuals of all ages. Our organization prioritizes patient care and teamwork, founded by healthcare professionals who recognize the importance of timely and effective medical services.

As our telemedicine division expands to serve patients across New Hampshire, Maine, and Vermont, we are in search of a skilled Medical Assistant to enhance our team. Full-time roles require availability for three 12-hour shifts weekly, including rotating weekends.

Benefits for successful candidates include:

  • Exceptional benefits package with company-funded Short Term Disability and life insurance
  • 401(K) plan with immediate eligibility and full matching contributions
  • Four complimentary urgent care visits for employees and their dependents
  • Paid Time Off program
  • Additional perks such as discounted tickets for events and amusement parks, reduced insurance options, and various voluntary benefits tailored to employee needs.

Key Responsibilities of a Telemedicine Medical Assistant:

  • Assess patients based on their reasons for virtual consultations
  • Provide evaluations to healthcare providers prior to patient consultations
  • Coordinate patient care and records with other facility locations as needed
  • Educate patients regarding their health concerns, discharge instructions, and other relevant inquiries
  • Ensure accurate and timely documentation for staff, insurance providers, and employers
  • Maintain patient records for clinical, physician, and billing purposes

Qualifications:

  • Minimum of one year of customer service experience
  • 1-3 years of experience as a Medical Assistant or LPN preferred
  • Experience in telemedicine is advantageous
  • Familiarity with patient intake or medical billing is preferred
  • Experience with Experity is a plus, but not mandatory
  • Proficient in Microsoft Office applications, including Word, Excel, and SharePoint
  • Exhibit sound judgment, initiative, and strong patient interaction skills

Our telemedicine services operate seven days a week from 8 AM to 8 PM. Full-time employees are expected to work three 12-hour shifts weekly.

ClearChoiceMD offers a collaborative environment where professionals can enhance their skills. If you are seeking a career advancement opportunity within a supportive culture, we encourage you to consider this position.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

If you require assistance completing this application due to a disability, please contact us for accommodation or alternative application options.

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