Customer Service Representative

4 days ago


Spring Valley, Nevada, United States Pilot Company (SSC) Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Pilot Company (SSC). As a key member of our Commercial Customer Service team, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate delivery of fuel and oil products.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with Operations to ensure deliveries meet customer needs and timelines
  • Provide product information, including pack sizes, availability, and pricing
  • Set up new delivery locations and input orders into our SC Billing System and Dispatch Module
Requirements
  • High school diploma or equivalent
  • Knowledge of customer service principles and practices
  • Basic computer skills, including Microsoft Word and Excel
  • Ability to type 40+ wpm
  • Bilingual Spanish/English preferred
What We Offer
  • Weekly pay
  • People-first culture
  • Full range of affordable benefits, including company-matched 401K

As a Customer Service Representative at Pilot Company (SSC), you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our customers and contributing to the success of our team.



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