Team Lead
1 day ago
The Team Lead plays a crucial role in ensuring the smooth operation of the store, maintaining 100% compliance with company policies and procedures. This includes providing leadership, guidance, and training to store staff, as well as assuming full responsibility for store operations in the absence of the Store Manager and Assistant Manager.
Key Responsibilities- Provide exceptional customer service and create a positive shopping experience
- Manage customer issues with a sense of urgency and to the satisfaction of our customers
- Conduct sales floor merchandising and visual presentation to meet company standards
- Manage inventory control, including shipping and receiving, price management, and conducting physical inventory
- Assist with payroll control, including scheduling, payroll budget compliance, and time and attendance
- Develop and implement training programs for direct reports
- Collaborate with store management and district/regional manager to achieve sales and service objectives
- Approved background check
- Effective verbal and written communication skills
- Managerial and organizational skills
Rack Room Shoes is an equal employment opportunity employer and provides a positive and inclusive work environment.
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