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Phlebotomy Team Lead
2 months ago
We are seeking a skilled Phlebotomy Team Lead to join our team at Labcorp in Mobile, AL. As a key member of our Patient Service Center team, you will be responsible for providing exceptional customer service, performing skilled specimen collections, and leading a team of phlebotomists.
Key Responsibilities:- Provide coverage and travel to various sites to perform phlebotomy job duties
- Assist in the supervision of a team of phlebotomists covering multiple Patient Service Centers & client sites
- Observe new employee performance and report observations to the supervisor
- Perform site inspections on a regular basis and accurately report all findings
- Provide continuous training to phlebotomy staff as directed
- Complete new hire and annual competency assessments when necessary
- Manage and monitor patient flow, wait times, inventory levels and information logs
- Address any customer service related issues in a prompt and respectful manner
- Review daily/weekly schedule with supervisor and making schedule adjustments as needed
- Promote team work, cohesiveness and effective communication among coworkers
- Perform all duties of a phlebotomist and site coordinator as needed
- High school diploma or equivalent
- Previous experience as a phlebotomist; 2 years is preferred
- Prior experience in a leadership position is a plus
- Phlebotomy certification from an accredited agency is preferred
- In depth knowledge of phlebotomy duties, responsibilities and techniques
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortably working under minimal supervision
- Reliable transportation and clean driving record if applicable
As a regular, full-time or part-time employee working 20 or more hours per week, you will be eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.
Labcorp is proud to be an Equal Opportunity Employer. We strive for diversity and inclusion in the workforce and do not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.