Lead Cashier
4 weeks ago
Fort Brands is seeking a skilled Lead Cashier to oversee our cashiering team and ensure seamless operations at the checkout counters.
The ideal candidate will possess strong leadership skills, excellent communication abilities, and a customer-focused attitude.
Key Responsibilities:
- Supervise and train cashiering staff, providing guidance on cashiering procedures and ensuring adherence to company policies.
- Monitor checkout lines and customer wait times to maintain a positive shopping experience.
- Assist cashiers with processing complex transactions, handling refunds, and resolving customer issues.
- Maintain accurate transaction records and prepare daily cash reports for management.
- Collaborate with store management to address staffing needs, performance issues, and training opportunities.
Requirements:
- High school diploma or equivalent; additional education or training in retail management is a plus.
- Previous cashiering experience, with at least 1-2 years in a supervisory or lead role.
- Strong leadership and communication skills, with the ability to motivate and coach team members.
- Excellent numerical and math skills for handling cash transactions and reconciling cash drawers.
- Proficiency in operating a point-of-sale (POS) system and basic computer skills.
Benefits:
- Competitive pay based on experience and leadership responsibilities.
- Employee discounts on merchandise.
- Opportunities for career advancement within the company.
- Training and support to enhance leadership and cashiering skills.
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