Retail Operations Manager

4 days ago


Bend, Oregon, United States LaCrosse Footwear Full time
About the Role

We are seeking a highly motivated Retail Store Supervisor to join our team at LaCrosse Footwear, Inc. in Bend, Oregon.

Key Responsibilities:
  • Provide exceptional customer service and support to our customers, ensuring their needs are met and exceeded.
  • Manage and lead a team of retail sales associates, providing guidance, coaching, and development opportunities to help them grow professionally and personally.
  • Assist the store manager in daily operations, including opening and closing procedures, inventory management, and visual merchandising.
  • Collaborate with the sales team to achieve sales goals, drive revenue growth, and maintain a high level of customer satisfaction.
  • Participate in ongoing training and development programs to enhance skills and knowledge in areas such as leadership, sales techniques, and product knowledge.
Requirements

To be successful in this role, you will need:

  • At least 4 years of experience in retail sales or customer service.
  • A high school diploma or equivalent required; a college degree preferred.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and managers.
  • A passion for delivering exceptional customer experiences and driving business results.
  • Ability to work independently and as part of a team, with a strong sense of accountability and ownership.
  • Knowledge of Danner/LaCrosse products and brand values is essential.
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per year, based on experience, plus benefits including medical, dental, and vision insurance, paid time off, holiday pay, 401k match, referral bonus, tuition reimbursement, flexible spending program, short-term/long-term disability, and company-paid life insurance.



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