Retail Operations Specialist

6 days ago


Westborough, Massachusetts, United States Stop & Shop Full time
Company Overview

Stop & Shop is committed to creating a culture where associates feel valued and empowered. Our mission is to provide exceptional customer service, while fostering a collaborative work environment.

We believe that every associate has the potential to make a positive impact on our customers' lives. As a retail operations specialist at Stop & Shop, you will play a vital role in ensuring seamless transactions and providing personalized experiences for our customers.

About This Role

We are seeking an experienced customer service professional to join our team as a retail operations specialist. In this role, you will be responsible for handling customer transactions, answering questions, and providing excellent service to our customers. You will also assist with inventory management, process returns, and maintain a clean store environment.

Key Responsibilities:
  • Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
  • Process transactions accurately and efficiently, handling cash, credit card, and mobile payments.
  • Assist with inventory management, including receiving shipments, stocking shelves, and rotating stock.
  • Maintain a clean and organized store environment, adhering to safety and security protocols.

Working Conditions:

This role requires working in a fast-paced retail environment, interacting with customers and colleagues, and standing for long periods of time.

About Our Team

We're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, age, marital status, veteran status, or disability status. If you have any specific needs or concerns, please let us know and we'll do our best to accommodate them.

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