Property Operations Manager

3 weeks ago

Winona, Minnesota, United States RHP Properties Full time

Job Title: Property Operations Manager

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Location: Winona, MN

Estimated Salary: $55,000 - $75,000 per year

About the Role:

We are seeking a highly skilled and experienced Property Operations Manager to join our team at RHP Properties. As a key member of our operations team, you will be responsible for overseeing the day-to-day operations of our manufactured home community, ensuring that it runs efficiently, effectively, and profitably.

Key Responsibilities:

  • Manage and oversee the daily operations of the community, including rental collections, delinquent rent pursuit, and eviction processes.
  • Supervise and manage onsite staff, including hiring, training, motivating, and disciplining as necessary.
  • Ensure compliance with company policies and procedures, as well as state and local laws and regulations.
  • Conduct regular inspections of the community grounds and community-owned homes to maintain a presentable appearance.
  • Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
  • Enter lead information in the Lead Tracker System and complete guest cards.
  • Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
  • Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
  • Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
  • Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports.
  • Manage the process of refurbishing community-owned homes.
  • Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
  • Build relationships with residents and respond to all needs.
  • Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
  • Perform other duties as assigned.

Requirements:

  • 2-3 years of property management experience with proven management skills.
  • Strong customer service, communication, and organizational skills.
  • Detailed-orientated and the ability to multitask and problem solve.
  • Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred.
  • Ability to be flexible and work evenings and weekends.
  • Proven leadership skills and the ability to be a team player in a fast-paced environment.
  • Valid Operator's license required.
  • High School diploma or GED required.

Benefits:

This is a full-time opportunity with competitive compensation and commissions. Benefits include medical, dental and vision insurance, paid time off and holidays, life insurance, and 401K.

About RHP Properties:

RHP Properties is a leading real estate investment firm specializing in the acquisition and professional management of manufactured home communities. We own and manage over 372 manufactured home communities in 30 states, with a combined value of approximately $6+ billion. We are the largest private owners in the industry.

Our Mission:

RHP Properties is committed to creating a wonderful environment where our residents always enjoy a well-maintained and attractive community.

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