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About The Talbots Inc.
The Talbots Inc. is a leading omni-channel specialty retailer of women's clothing, shoes, and accessories. Established in 1947, the company is known for modern classic style that's both timeless and timely, fine quality craftsmanship, and gracious service.
Job Summary
The Talbots Sales Associate provides an exceptional selling and customer service experience that promotes the product and supports the brand. Sales Associates must demonstrate selling competence, styling expertise, and possess a love of fashion.
Key Responsibilities
- Provide an exceptional selling and customer service experience that promotes the product and supports the brand.
- Demonstrate selling competence, styling expertise, and possess a love of fashion.
- Achieve sales and service metrics in key measurable areas, including sales, customer conversion, and customer satisfaction.
- Service multiple customers at a time, multitask, and/or handle projects simultaneously.
- Maintain professional appearance that reflects the brand image.
- Aware of fashion trends, particularly the brand vision for each new delivery.
- Seek information about all new arrivals, including product knowledge about fit, color, fashion, etc.
- Use product knowledge and fashion expertise to create outfits for customers and suggest items to match their needs.
Requirements
- Possess a strong drive, ambition, and passion for overall sales achievement and provide an exceptional brand experience.
- Communicate professionally and in a timely manner with customers, associates, and corporate partners.
- Maximize individual performance by accepting direction, coaching, and feedback.
- Participate in learning opportunities and store meetings.
- Complete projects as assigned, including stock assignments and keeping the selling floor to standard.
Qualifications
- High School Degree
- Specialty retailing experience preferred
- Outstanding sales results and record required
- Ability to move about in a store, including standing, walking, kneeling, stooping, climbing ladders, using stairs, carrying, bending, stretching, twisting, or reaching out with the body, arms, or legs, pulling, and lifting objects up to 25 pounds.
- Operating computer systems with intermediate computer and keyboarding skills.