Retail Sales Associate

5 months ago


Fredericksburg, United States Ted Britt Auto Group Full time
We Offer:
  • Competitive Pay
  • Ongoing professional training
  • Excellent benefits package including
  • Medical
  • Dental
  • Vision
  • Life, Long Term Disability, Critical Illness, Accident Insurance
  • Legal Shield
  • 401(k) and profit-sharing plan with employer match
  • Paid Holiday, Sick and Vacation Time
Essential Duties:

Customer Service
  • Provide excellent customer service to "walk-in and telephone" customers.
  • Greet customers immediately, in a courteous and friendly manner.
  • Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
  • Handle telephone transactions quickly, and courteously.
  • Point out any sales, specials, or new merchandise to customers.
  • Assist customers with their selection of merchandise and fashion feedback.
  • Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
  • Notify customers when special orders or back-ordered items are received.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to "Make Things Right".
Retail Sales of General Merchandise
  • Assist General Merchandise manager with retail sales of General Merchandise.
  • Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows etc.
  • Maintain clean and current displays of merchandise which appeals to customers
  • Receive merchandise from distributors, check merchandise received against purchase invoice.
  • Log merchandise into inventory.
  • Tag merchandise. Stock shelves & other displays or place merchandise into stockroom.
  • Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
  • Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
  • Maintain updated customer mailing lists.
  • Attend training sessions to keep current with merchandising & inventory control issues.
Other Duties - As Assigned

Requirements

Commitments:
  • Treat all employees and customers fairly, courteously, and with dignity.
  • Be prompt and available for flexible scheduling.
  • Present an up beat, friendly, outgoing personality to all customers.
Qualifications & Job Requirements:
  • Schooling or experience in merchandising and retail sales.
  • Experience with Point-of-Sale & computerized inventory systems or the ability to quickly learn.
Physical Demands:
  • Must have the ability to stand and walk the sales floor for most of the day.
  • Frequently required to bend, stoop, crouch, reach, and lift 40 lb. of merchandise
Working Conditions:
  • Majority of work is conducted indoors; however, some outdoor booth sales are conducted periodically during open houses or other events.


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