Pet Care Specialist

3 weeks ago


North Wales, Pennsylvania, United States Banfield Full time
Job Description:

We are seeking a highly motivated and compassionate Pet Care Specialist to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will be responsible for providing exceptional client service, ensuring the smooth flow of clients and pets through the hospital, and maximizing the productivity of our veterinary medical team.

Key Responsibilities:

  • Recruit new clients by promoting hospital services and routing the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient, and exceptional service at all times, including educating clients about their pet's health and hospital services.
  • Assist incoming and outgoing clients with tasks such as completing documentation, entering pet information in the computer, and dispensing prescription items.

Requirements:

  • High school diploma or equivalent preferred.
  • One year related experience required with customer service preferred.
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training is preferred.

Salary:$45,000 - $60,000 per year


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