CRM & Loyalty Manager

1 month ago


Gardena, California, United States CALPAK Full time
Unlock Customer Loyalty with CALPAK

We're seeking a seasoned CRM & Loyalty Manager to drive customer retention and engagement at CALPAK. If you're passionate about data-driven marketing and have a knack for developing personalized campaigns, we'd love to hear from you.

Key Responsibilities:
  • Retention Channel Management: Oversee email, SMS, push, direct mail, and loyalty channels to maximize customer retention.
  • Strategic Collaboration: Work closely with cross-functional teams to optimize marketing strategies and drive business growth.
  • Campaign Development: Create targeted campaigns to boost customer engagement and loyalty.
  • Database Segmentation: Develop and implement database segmentation strategies to enhance customer insights.
  • Creative Briefs: Lead the development of creative briefs for copy, design, and segmentation.
  • A/B Testing: Implement A/B testing strategies to optimize marketing performance.
  • Loyalty Program Optimization: Enhance the loyalty program to drive customer loyalty and retention.
  • Subscriber Growth: Develop strategies to grow the subscriber database.
  • KPI Tracking: Monitor and analyze key performance indicators to inform marketing decisions.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency.
  • Reporting and Insights: Prepare regular reports and insights to inform business decisions.
Requirements:
  • Experience: 5+ years in lifecycle marketing with a focus on customer retention.
  • Education: Bachelor's Degree in marketing or a related field.
  • Technical Skills: Experience with Klaviyo and Attentive.
  • Soft Skills: Analytical skills, proactive problem-solving, comfort with ambiguity, entrepreneurial spirit, and strong cross-functional collaboration.
Benefits and Perks:
  • Annual Bonus Plan: Eligible for annual bonus plan.
  • Health Insurance: Medical, dental, and vision insurance.
  • Retirement Plan: 401K with company matching.
  • Life Insurance and Disability Coverage: Comprehensive life insurance and disability coverage.
  • Time Off: Accrued paid time off.
  • Wellness Credits: Monthly wellness credits.
  • Dog-Friendly Office: Enjoy a dog-friendly office environment.
  • Employee Discount: Exclusive employee discount.

  • CRM & Loyalty Manager

    4 weeks ago


    Gardena, California, United States Calpak USA Full time

    About UsAt Calpak USA, we're passionate about creating innovative products that make travel easier and more enjoyable. Our team is dedicated to delivering exceptional customer experiences, and we're seeking a talented CRM & Loyalty Manager to join our dynamic marketing team.Job DescriptionWe're looking for a highly skilled and motivated CRM & Loyalty Manager...


  • Gardena, California, United States 24 Seven Talent Full time

    Job Title: CRM & Loyalty ManagerWe are seeking a highly skilled and motivated CRM & Loyalty Manager to join our dynamic marketing team. The ideal candidate has strong expertise in planning, executing, and managing lifecycle marketing channels to drive business growth. The primary channel focus will be email, SMS, push, and loyalty.Key...


  • Gardena, California, United States 24 Seven Talent Full time

    Job Title: CRM & Loyalty ManagerWe are seeking a highly skilled and motivated CRM & Loyalty Manager to join our dynamic marketing team. The ideal candidate has strong expertise in planning, executing, and managing lifecycle marketing channels to drive business growth. The primary channel focus will be email, SMS, push, and loyalty.Key...


  • Gardena, California, United States 24 Seven Talent Full time

    Job Title: CRM & Loyalty ManagerJob Summary:We are seeking a highly skilled and motivated CRM & Loyalty Manager to join our dynamic marketing team. The ideal candidate has strong expertise in planning, executing, and managing lifecycle marketing channels to drive business growth. The primary channel focus will be email, SMS, push, and loyalty.Key...


  • Gardena, California, United States WSS Foot Locker Full time

    Job Title: Retail Systems ManagerWSS is seeking a highly skilled Retail Systems Manager to support the overall product strategy for retail focus areas within the Aptos ecosystem. As a key member of our team, you will collaborate with business stakeholders to understand opportunities and build requirements for process and system improvement.Key...


  • Gardena, California, United States 24 Seven Talent Full time

    Job Summary:We are seeking a highly skilled and motivated CRM & Loyalty Manager to join our dynamic marketing team. The ideal candidate has strong expertise in planning, executing, and managing lifecycle marketing channels to drive business growth. The primary channel focus will be email, SMS, push, and loyalty.Key Responsibilities:Manage retention marketing...


  • Gardena, California, United States WSS Foot Locker Full time

    Job Summary:The Retail Systems Manager will play a key role in supporting the overall product strategy for retail focus areas within the Aptos ecosystem. This includes collaborating with business stakeholders to understand opportunities and build requirements for process and system improvement.Key Responsibilities:Collaborate with business stakeholders to...


  • Gardena, California, United States TriCom Quest Full time

    Job DescriptionWe are seeking a highly skilled Receptionist and Customer Support Agent to join our team at TriCom Quest. As a key member of our staff, you will be responsible for providing exceptional customer service and support to our clients.Long-Term Temporary$20 / hourKey Responsibilities:Provide high-level support and information to customers via...


  • Gardena, California, United States Precision Castparts Corp Full time

    Job Summary:The Business Development Manager will be responsible for managing existing customer relationships and seeking new customers in current or adjacent markets. This role will have a key focus on growth and identifying value propositions for our customer base and will also support proposal execution.Key Responsibilities:Achieve assigned targets for...


  • Gardena, California, United States Motivo Engineering Full time

    Job OverviewMotivo Engineering is seeking a highly skilled and experienced professional to join our business development team as a Senior Business Development Manager. This role will be responsible for driving business growth, identifying new opportunities, and developing strategic partnerships to advance our company's mission.Key ResponsibilitiesMarket...


  • Gardena, California, United States Denco Family Inc Full time

    Job Title: Restaurant Operations ManagerWe are seeking a highly skilled Restaurant Operations Manager to join our team at Denco Family Inc. in Gardena, CA. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.Key...


  • Gardena, California, United States Miller Resource Group Full time

    Senior Account ManagerMiller Resource Group is seeking a seasoned Senior Account Manager to join their team. As a key member of the sales and marketing operations team, you will be responsible for driving business growth and innovation in the North American market.Key Responsibilities:Sales Strategy: Develop and implement sales strategies to identify...


  • Gardena, California, United States Drain Right Services, Inc. Full time

    Job OpportunityWe are seeking a highly skilled and motivated Service Manager to lead our Plumbing and Drains team. As a key member of our organization, you will be responsible for building and leading a high-performing service department that delivers exceptional results.Key ResponsibilitiesRecruit, hire, train, and develop a team of skilled...


  • Gardena, California, United States Optum Full time

    Opportunities with EpisourcePart of the Optum family of businesses, Episource is a premier provider of risk adjustment services, software, and solutions that's fueling innovation in the healthcare industry.Start a rewarding career where your work will empower health plans and medical groups with comprehensive end-to-end solutions designed to navigate...

  • Account Manager

    4 days ago


    Gardena, California, United States ImageFIRST Healthcare Laundry Specialists Full time

    Job Summary:We are seeking a highly motivated and results-driven Account Manager to join our team at ImageFIRST Healthcare Laundry Specialists. As an Account Manager, you will be responsible for managing key relationships within a targeted list of clients, achieving quarterly targeted new business growth goals, and verifying invoice...

  • Account Manager

    1 week ago


    Gardena, California, United States ImageFIRST Healthcare Laundry Specialists Full time

    Job Summary:We are seeking a highly motivated and results-driven Account Manager to join our team at ImageFIRST Healthcare Laundry Specialists. As an Account Manager, you will be responsible for managing key relationships within a targeted list of clients, achieving quarterly targeted new business growth goals, and verifying invoice...


  • Gardena, California, United States Monarch Landscape Companies Defunct Full time

    Job SummaryWe are seeking a highly skilled and experienced Landscape Operations Manager to join our team at Monarch Landscape Companies. As a key member of our operations team, you will be responsible for managing daily operations of sites within an assigned territory to ensure delivery of high-quality service to clients.Key ResponsibilitiesServe as client...


  • Gardena, California, United States Monarch Landscape Companies Defunct Full time

    Job SummaryMonarch Landscape Companies is seeking a highly skilled Commercial Landscape Manager to oversee daily operations of sites within an assigned territory. The ideal candidate will have a strong background in landscape management, excellent leadership skills, and the ability to drive business growth.Key ResponsibilitiesManage daily operations of sites...

  • Sales Executive

    4 weeks ago


    Gardena, California, United States Servexo Inc Full time

    Job Title: Sales ExecutiveWe are seeking a highly motivated and experienced Sales Executive to join our team at Servexo Inc. As a Sales Executive, you will be responsible for driving business growth and expanding our customer base.Key Responsibilities:Develop and execute sales strategies to achieve assigned growth targets.Build and maintain strong...

  • Sales Executive

    2 weeks ago


    Gardena, California, United States Servexo Inc Full time

    Job Title: Sales ExecutiveWe are seeking a highly motivated and experienced Sales Executive to join our team at Servexo Inc. As a Sales Executive, you will be responsible for driving sales growth and expanding our customer base.Key Responsibilities:Develop and execute sales strategies to achieve assigned growth targets.Build and maintain strong relationships...