Desktop Support Professional

4 days ago


Silver Spring, Maryland, United States Yochana IT Full time
Job Description

We are looking for a skilled Desktop Support Professional to join our team at Yochana IT in Silver Spring, MD. As an IT Field Services & Onsite Support Technician, you will provide essential on-site technical support to our clients.

Key Responsibilities:

  • Provide technical support to clients
  • Troubleshoot and resolve issues on Windows and macOS devices

Requirements:

  • 3-5 years of experience providing IT support
  • Proficient in troubleshooting network connectivity issues
  • Knowledge of TCP/IP, DNS, DHCP, and routing protocols

Additional Requirements:

  • Valid driver's license and reliable transportation
  • Ability to use ladder for troubleshooting access points and cabling
  • Willingness to work flexible hours

Estimated Salary: $65,000 - $85,000 per year



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