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Senior Case Management Supervisor
2 months ago
Child & Family Service (CFS), established in 1899, is dedicated to enhancing family well-being and promoting the healthy growth of children. As a staunch advocate for families facing social injustices, CFS provides essential support, counseling, and therapeutic services aimed at healing trauma, preventing abuse, and breaking the cycle of poverty.
OUR MISSION
To strengthen families and promote the healthy development of children.
OUR VISION
To foster healthy, thriving individuals and families that contribute to vibrant, multicultural communities across generations.
OUR VALUES
HOPE values: Humility, Ownership, Perseverance, Engagement
We provide a comprehensive benefits package for our employees, including paid time off, health care benefits, holiday leave, and retirement plans, among others.
Join Child & Family Service in our mission to make a difference in the lives of many.
POSITION SUMMARY
The Lead Case Manager is responsible for overseeing the Case Management team and ensuring effective daily operations. This role may also involve managing a limited caseload for Native Hawaiian participants and families affected by human trafficking, conducting outreach efforts, and facilitating community workshops to raise awareness about these critical issues.
EDUCATIONAL AND TRAINING REQUIREMENTS
- Master's Degree in Social Work or a related Human Services field from an accredited institution.
- Knowledge of the Native Hawaiian community, human trafficking challenges, and available community resources is essential.
EXPERIENCE
- A minimum of two years and up to four years of relevant experience.
- At least one year of supervisory experience.
- Two years of experience in human or employment services.
SKILLS AND ABILITIES REQUIRED
The ideal candidate will possess supervisory skills to provide effective administrative and clinical guidance to Case Managers. A deep understanding of human trafficking issues, including victim rights, social barriers, and employment challenges, is crucial. The candidate must demonstrate empathy towards victims' needs and possess cross-cultural communication skills, particularly with limited English speakers. Strong interpersonal skills, flexibility in working hours, and proficiency in Microsoft Word and Excel are also required. A valid driver's license and access to an insured vehicle are necessary.
ADDITIONAL POSITION REQUIREMENTS
- This role requires a valid driver's license and a clear driving record, with the ability to transport participants as needed.
- The incumbent must be available for on-call duties 24/7.
- Employment is contingent upon passing a criminal background check.
- Successful completion of CPR, CPI, and/or van driving training is required for continued employment.
- Supervisory responsibilities include managing a small team, assigning tasks, and maintaining regular communication with team members and external stakeholders.
At Child & Family Service, we are committed to diversity, equity, inclusion, and belonging. We are proud to be an equal opportunity employer and uphold a workplace free from discrimination and harassment.
