Mortgage Loan Consultant

3 weeks ago


Irvine, California, United States Disability Solutions Full time
Job Overview
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AmeriHome Consumer Direct Mortgage Loan Officers play a crucial role in providing exceptional customer experiences. They interact with clients from our portfolio exceeding $30B in volume, building rapport and determining suitable loan products to meet client goals. This position requires best-in-class customer service skills and the ability to analyze borrowers' loan requirements.

Main Responsibilities:
  • Analyze borrowers' loan needs and consult on options that suit their financial situations.
  • Serve as the primary point of contact for borrowers throughout the loan application process.
  • Ensure a seamless experience by collaborating with operations teams.
  • Utilize technology to manage multiple tasks and efficiently handle a substantial pipeline.
  • Assist borrowers with purchase transactions by leveraging our nationwide realtor referral network.
  • Maintain daily, weekly, and monthly KPI's (Key Performance Indicators).
  • Support other tasks as requested by SVP Sales and/or Managing Director.


Requirements:
  • High School Diploma or GED Equivalent.
  • Proven successful consumer lending sales experience (minimum 2 years, 5 years preferred), working with FHA and conforming products.
  • Proficient computer skills including Encompass (LOS) and Velocify (CRM).
  • Excellent interpersonal, written, and oral communication skills (Bi-lingual fluency a plus).
  • Strong sales and closing techniques.
  • NMLS SAFE ACT compliant, holding 5 or more active state licenses.
  • Ability to take initiative and regularly achieve 50+ outbound dials & 3+ hours of customer engagement.


Estimated Salary Range: $33,490.00 - $37,212.50

Benefits:
We offer competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, employee volunteer program, and wellness program. Additionally, you'll have the opportunity to enhance your business knowledge and learning how successful companies operate.

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