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Customer Service Ambassador

2 months ago

Saint Cloud, Minnesota, United States Anderson Trucking Service Full time
About the Role

As a key member of our team at Anderson Trucking Service, you will play a vital role in delivering exceptional customer experiences and driving business growth. We are seeking a highly motivated and results-driven individual to join our team as an Account Representative.

Key Responsibilities
  • Customer Engagement: Develop and maintain strong relationships with existing and new customers, providing personalized support and solutions to meet their freight needs.
  • Freight Solutions: Utilize your expertise to identify and capitalize on new business opportunities, ensuring maximum utilization of our assets and resources.
  • Problem Resolution: Proactively address and resolve customer issues, ensuring timely and effective communication with internal stakeholders and customers.
  • Business Development: Collaborate with sales, planning, and operations teams to achieve personal and company goals, driving revenue growth and market expansion.
Requirements
  • Experience: Prior sales experience, preferably in a customer-facing role, with a proven track record of success.
  • Skills: Excellent communication, interpersonal, and problem-solving skills, with the ability to work in a fast-paced environment.
  • Adaptability: Ability to adapt to changing priorities, plan, organize, prioritize, and multi-task effectively.
What We Offer
  • Competitive Compensation: A competitive base salary, with opportunities for growth and advancement.
  • Benefits Package: A comprehensive benefits package, including life, health, vision, and dental insurance, as well as a PTO and 401k program.
  • Professional Development: Ongoing opportunities for professional and career development, ensuring you stay ahead in your career.