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Customer Service Ambassador

1 month ago

Saint Paul, Minnesota, United States Disciple Distributions Inc. Full time
Job Overview

Disciple Distributions Inc. is a dynamic marketing and sales firm based in Minneapolis, specializing in creating engaging service campaigns that bring brands directly to their customer base. We are currently seeking a highly skilled Retail Customer Service Representative to join our team and work with a renowned telecommunications brand.

The ideal candidate will be a communications enthusiast, passionate about delivering exceptional customer experiences, and thrive in a collaborative environment. If you are a team player who values building strong relationships and providing top-notch service, we encourage you to apply.

Key Responsibilities:

  • Engage with potential customers to address inquiries about our products and services
  • Manage customer inquiries, concerns, and complaints related to order requests
  • Offer tailored product solutions to meet individual customer needs
  • Collect and analyze customer information to generate product or service reports
  • Collaborate with the team to achieve collective goals and objectives
  • Stay up-to-date on our product offerings to provide accurate information and maintain a competitive edge
  • Perform additional tasks as delegated by management

Requirements:

  • High school diploma or equivalent required
  • Bachelor's Degree in Business Administration, Marketing, or Communications highly regarded
  • At least 1-2 years of experience in customer service, sales, or a related role with direct customer contact required
  • Positive attitude and solution-focused mindset
  • Basic understanding of customer service principles, including listening, building relationships, and delivering exceptional experiences
  • Excellent verbal and interpersonal skills with a high degree of professionalism
  • Ability to work independently and as part of a team