Customer Experience Ambassador

2 days ago


Fox River Grove, Illinois, United States Culver's Restaurant Full time
Job Summary:
Culver's Restaurant is seeking a Customer Experience Ambassador to join our team. In this role, you will be responsible for providing exceptional guest service and hospitality while maintaining proper food safety and personal hygiene.

About the Role:
This position requires a strong focus on teamwork and communication skills as you work closely with other crew members to ensure seamless execution of our high standards. If you have a passion for delivering memorable experiences and are committed to upholding our brand's values, we want to hear from you

Responsibilities:
- Provide exceptional guest service by greeting customers warmly, responding promptly to their needs, and resolving any issues that may arise in a timely and professional manner
- Maintain proper food safety and personal hygiene by adhering to Culver's strict guidelines and protocols
- Work effectively within a fast-paced environment, prioritizing tasks efficiently and adapting to changing circumstances as needed
- Collaborate with fellow crew members to achieve shared goals, support one another during peak periods, and contribute to a positive and inclusive work environment

The Ideal Candidate:
We're looking for someone who embodies the spirit of customer excellence and possesses a genuine passion for delivering top-notch service. As a Customer Experience Ambassador, you will thrive in a dynamic environment where no two days are ever the same. Key qualities include:
- Excellent communication and interpersonal skills
- Ability to multitask, prioritize tasks, and maintain a sense of calm under pressure
- Strong commitment to maintaining a clean and safe work environment
- Willingness to learn and grow with our team

Compensation and Benefits:
Culver's offers a competitive salary of $15.50/hour, making it an attractive opportunity for those looking to start or advance their careers in the food service industry. Our comprehensive benefits package includes medical, dental, and vision insurance, paid time off, and opportunities for advancement and professional growth.

What We Offer:

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