Financial Services Coach

2 days ago


Raleigh, North Carolina, United States PNC Bank Corp. Full time

PNC Bank Corp. is seeking a highly skilled Financial Services Coach to lead and mentor our team of tellers in delivering exceptional customer experiences. As a key member of our organization, you will play a critical role in driving customer loyalty and financial wellbeing while increasing share of wallet.

About the Role

This is a full-time position that requires a strong understanding of banking operations, as well as excellent communication and interpersonal skills. You will work closely with our customers to understand their financial needs and provide personalized solutions to meet those needs.

As a Financial Services Coach, you will be responsible for:

  • Coaching and mentoring tellers to improve their customer service skills
  • Developing and implementing training programs to enhance the overall customer experience
  • Collaborating with other teams to drive business growth and revenue

The ideal candidate will have a proven track record of success in a coaching or leadership role, with a strong passion for delivering exceptional customer experiences. If you are a motivated and results-driven professional looking to join a dynamic team, we encourage you to apply for this exciting opportunity.

Estimated Salary: $65,000 - $80,000 per year



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