Branch Operations Manager

1 month ago


Irving, Texas, United States Viking Group Full time
Job Summary

Viking Group is seeking a highly skilled Branch Operations Manager to lead our branch operations team. As a key member of our leadership team, you will be responsible for ensuring the safe and efficient operation of our branch.

Key Responsibilities:

  • Provide leadership and guidance to the branch operations team to optimize business performance objectives, service, productivity, and quality.
  • Ensure compliance with all applicable government regulations, environmental health and safety responsibilities, and company policies.
  • Conduct regular safety meetings and audits to maintain a safe work environment.
  • Maintain DOT compliance on drivers and vehicles.
  • Develop and implement strategies to improve productivity and budgetary goals.
  • Initiate and build customer relationships with existing and new customers.
  • Address and resolve customer complaints in a timely manner.
  • Ensure high-quality products are shipped on time and complete.
  • Develop and execute a multi-year branch business plan.
  • Manage operations to meet service, financial, and operational support demands.
  • Responsible for hiring, training, development, and retention of associates.
  • Conduct new employee interviews and annual employee reviews.
  • Perform other duties as assigned.

Requirements:

  • 4-yr degree or equivalent leadership experience.
  • Excellent communication skills and ability to express well-reasoned independent thought.
  • 2-yr management or leadership experience.
  • Proficient in all aspects of MS Office.
  • Ability to consistently deliver projects on time and on budget.
  • Customer service experience.
  • Ability to develop and execute business plans.
  • Previous experience with P&Ls, Budget, and Capital Planning.
  • Forklift experience.
  • Ability to handle multiple projects and tasks simultaneously.

About Viking Group:

Viking Group is a leading provider of [industry services]. We are committed to delivering exceptional service and quality products to our customers.


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