Escrow Operations Assistant

4 weeks ago


Irving, Texas, United States First American Financial Company Full time
About the Role

This position is part of the Escrow team at First American Financial Company, where we provide solutions to originate, close, and service quality loans. As an Escrow Operations Assistant, you will be responsible for supporting the Escrow department by assisting with customer service and administrative duties related to escrow closings. You will work in a branch/office setting, providing support to the Escrow team, and may partner with an Escrow officer. Your primary focus will be on residential transactions.

Key Responsibilities

• Perform a wide range of administrative duties to gather information and assist in the escrow process.
• Duties may include opening orders, inputting closing statement information, preparing documents for closing, and handling the complete disbursement and follow-up of all escrow transactions.
• Communicate requirements and other information to clients.
• Interpret various agreements as they relate to closing and prepare all documents required for transactions.

Requirements

• High School diploma or equivalent.
• 2+ years of experience in an escrow-related field.
• Customer service skills.
• Problem-solving skills.
• Strong organizational skills.
• Knowledge of MS Office suite.
• Excellent verbal/written communication skills.
• Able to maintain professionalism and a positive service attitude at all times.
• Strong detail orientation.
• Knowledge of company and/or client operating systems.

What We Offer

At First American, we celebrate diversity, equity, and inclusion. We are proud to foster an authentic and inclusive workplace for all. You are free to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, we offer a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and other great benefits like an employee stock purchase plan.

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