Patient Services Coordinator
3 weeks ago
Job Summary
We are seeking a highly skilled Patient Services Representative to join our team at My Community Dental Centers. As a valued member of our team, you will play a critical role in creating lasting impressions that promote a positive patient experience.
Key Responsibilities
- Greet patients and visitors professionally in-person and over the phone.
- Coordinate effective scheduling and confirmation of appointments.
- Assist in the coordination of incoming and outgoing patient referrals.
- Ensure patient chart accuracy and the collection of required documentation and consents.
- Verify patient insurance and eligibility, and collect payments as required.
- Notify providers of patient arrivals and assist in presenting pertinent patient information.
- Assist patients with the check-in and check-out process.
- Confirm all future appointments and assist in scheduling follow-up treatment.
- Promote patient satisfaction.
- Maintain financial records and perform daily and weekly deposits.
- Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies.
Requirements
- High school graduate or equivalent.
- Dental or customer service experience preferred.
About My Community Dental Centers
We are a community-focused dental organization dedicated to providing high-quality dental care to our patients. We value our team members and strive to create a positive and supportive work environment.
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