Patient Services Coordinator

3 weeks ago


Sturgis, Michigan, United States My Community Dental Centers Full time

Job Summary

We are seeking a highly skilled Patient Services Representative to join our team at My Community Dental Centers. As a valued member of our team, you will play a critical role in creating lasting impressions that promote a positive patient experience.

Key Responsibilities

  • Greet patients and visitors professionally in-person and over the phone.
  • Coordinate effective scheduling and confirmation of appointments.
  • Assist in the coordination of incoming and outgoing patient referrals.
  • Ensure patient chart accuracy and the collection of required documentation and consents.
  • Verify patient insurance and eligibility, and collect payments as required.
  • Notify providers of patient arrivals and assist in presenting pertinent patient information.
  • Assist patients with the check-in and check-out process.
  • Confirm all future appointments and assist in scheduling follow-up treatment.
  • Promote patient satisfaction.
  • Maintain financial records and perform daily and weekly deposits.
  • Ensure compliance with MCDC policies, as well as State, Federal, and other regulatory agencies.

Requirements

  • High school graduate or equivalent.
  • Dental or customer service experience preferred.

About My Community Dental Centers

We are a community-focused dental organization dedicated to providing high-quality dental care to our patients. We value our team members and strive to create a positive and supportive work environment.



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