Insurance Policy Specialist

2 days ago


Gulf Breeze, Florida, United States State Farm Insurance Full time
Insurance Policy Specialist

At State Farm Insurance, we're looking for a skilled Insurance Policy Specialist to join our team. As an Insurance Policy Specialist, you'll play a crucial role in assisting customers with their insurance needs by providing accurate and timely information. Your responsibilities will include processing policy changes and updates in our system, handling incoming calls and emails from customers regarding policy inquiries and claims, and collaborating with team members to resolve customer issues and ensure customer satisfaction.

Key Responsibilities:
  • Assist customers with their insurance needs by providing accurate and timely information
  • Process policy changes and updates in the system
  • Handle incoming calls and emails from customers regarding policy inquiries and claims
  • Collaborate with team members to resolve customer issues and ensure customer satisfaction
  • Maintain customer records and update information as needed
  • Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner
  • Stay up-to-date with insurance products and industry trends to effectively assist customers
  • Follow company policies and procedures to ensure compliance with regulations and guidelines
  • Meet or exceed performance goals and targets set by the company
  • Continuously improve knowledge and skills through training and development opportunities
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to make a real difference in the lives of our customers


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