Research Operations Manager
1 month ago
We are seeking a highly skilled and experienced Research Supervisor to join our team at Arkansas Children's Hospital. The successful candidate will be responsible for managing day-to-day operations of assigned research teams, ensuring compliance with all applicable regulatory bodies, and contributing to the development and implementation of research strategies and policies.
Key Responsibilities- Develop and implement work plans to achieve research goals and performance metrics
- Provide oversight and reporting on team performance
- Evaluate team performance and assist with the definition and maintenance of internal processes
- Fulfill customer service standards and participate in the resolution of operational and customer service escalations
- Assign and review work, provide work instruction to on-the-job or formal training of team members
- Evaluate performance of team members, providing continuous feedback
- Manage discipline and performance issues
- Hire and terminate team members
- Identify resource needs and develop recommendations for meeting such needs
- Contribute to and/or manage resource allocation, budgets, and financial performance for assigned programs and/or studies
- Oversee the collection, compilation, documentation, review, and quality assurance of research data
- Serve as a subject matter expert to internal and external stakeholders regarding protocol requirements, problem-solving programs, processes, and best practices
- Plan and manage research-related activities and ensure work is performed according to research protocol as defined per contract, sponsor, organizational standards, and/or Institutional Review Board (IRB) guidelines
- Accountable for the development, implementation, maintenance, and adherence to research strategies, policies, procedures, and best practices
- Monitor overall compliance with all applicable regulatory bodies
- Contribute to the development, maintenance, and delivery of technical orientation and ongoing training
- Accountable for ensuring credentialing requirements of team members are met and maintained
Arkansas Children's Hospital is the only hospital system in the state dedicated to caring for children, enabling us to uniquely shape the landscape of pediatric care in Arkansas. We are driven by four core values—safety, teamwork, compassion, and excellence—which inform every action. Our hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC) for nursing excellence and patient outcomes, and we are nationally ranked by U.S. News & World Report for various specialties.
We are an organization of care, love, and hope while we champion children. Our team is united with a common goal of saving children and making their lives better. We provide equal employment opportunity to all persons without regard to age, race, color, religion, national origin or citizenship status, disability, military status, sexual orientation, gender identity or expression, pregnancy, or any other category protected by federal, state, and local laws.
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